Summary
Overview
Work History
Skills
Timeline
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Crystal King

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Summary

Professional housekeeper with proven skills in maintaining high standards of cleanliness and organization in diverse settings. Strong focus on team collaboration, ensuring seamless operations and adapting to changing needs. Expertise in staff training, inventory management, and customer service, ensuring pristine environment that meets client expectations. Recognized for reliability and consistent achievement of results.

Overview

9
9
years of professional experience

Work History

Head Houskeeper

The Eddy
08.2022 - 08.2023
  • Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
  • Streamlined housekeeping processes for increased efficiency and reduced labor costs.
  • Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.

Overnight Stocker

Walmart
07.2022 - 09.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Housekeeper

GJStays
01.2022 - 07.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Head Houskeeper/Owner/Operator

King Cleaning
12.2017 - 12.2018
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Maintained detailed records of maintenance needs and repairs, liaising with maintenance department for timely completion.
  • Contributed to high occupancy rates by consistently delivering exceptional service that exceeded guest expectations.
  • Revised standard operating procedures as needed, keeping up-to-date with industry best practices for optimal performance results.

Executive Head Housekeeper

Candlewood Suites
08.2014 - 08.2017
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.

Skills

  • Cleaning practices
  • Customer service focus
  • Cleaning and sanitation
  • Vacuuming and sweeping
  • Health and safety compliance
  • Sanitation standards

Timeline

Head Houskeeper

The Eddy
08.2022 - 08.2023

Overnight Stocker

Walmart
07.2022 - 09.2022

Housekeeper

GJStays
01.2022 - 07.2022

Head Houskeeper/Owner/Operator

King Cleaning
12.2017 - 12.2018

Executive Head Housekeeper

Candlewood Suites
08.2014 - 08.2017

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Crystal King