Crystal Kirkland

• Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
• Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
• Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Facilitated criminal background check process for new hires.
• Onboarding: Host new hire orientation and swag management
• Managed employee recognition program
• Compliance: AAP, EEOC, CA reporting
• Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
• Assisted in career fairs and interviewed applicants to build candidate pipelines and enhance company culture.
• Explained and administered medical insurance, disability and flexible spending accounts.
• Liaised with HR and payroll to coordinate and manage employee leaves of absence.
• Improved organizational culture and morale through the implementation of employee engagement initiatives.
• Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
• Reduced employee turnover by creating a comprehensive onboarding program for new hires.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Company Overview: TissueTech is the leader in innovative technology using products derived from human amniotic and umbilical cord tissue

• Interview scheduling
• Monthly Exit interview reporting
• Support with onboarding process; ensuring new employees have their access badges, hang tags, and supplies
• Maintain confidentiality of information related to employee communication, files, and database
• Employment verification
• Create flyers for company events hosted by Human Resources Department
• Invoice reconciliation
• Manage conference rooms, schedule meetings
• Greet/direct visitors in the company while ensuring the visitor is always escorted
• Answer telephone and direct callers to appropriate department
• Receive, sort, and forward incoming mail
• Coordinate pick-up delivery of express mail (FedEx, UPS, etc.)
• Order and maintain office supply inventory

Company Overview: BioTissue Holdings Inc. is the leader in innovative technology using products derived from human amniotic and umbilical cord tissue.

• Onboarding
• New Hire communication
• Conduct new hire orientation
• Background checks and drug test
• I9 Verification (ADP/E-Verify Administration)
• Payroll Support (Management of HRIS)
• Administrator for company communications
• Manage Organizational Chart
• Assist with FMLA and STD process
• Employee recognition program
• Maintain employee personal and medical files

• Company Overview: Sixt rent a car is a German based company, offering luxury vehicle rentals for an affordable price
• Sustain executive's schedule in order by arranging meetings and conference calls, prepared conference room for meetings
• Manage necessary reports and deliver any needed reports to personnel
• Book travel plans including flights, hotels, and transportation
• Preserve executive's time by handling expenses, correspondence, incoming calls, and VIP customer reservations
• Processed corporate applications
• Sixt rent a car is a German based company, offering luxury vehicle rentals for an affordable price

• Company Overview: Sixt rent a car is a German based company, offering luxury vehicle rentals for an affordable price
• Managed credit card disputes
• Pursued payment from customers for unpaid rentals
• Handled complaints and invoice errors
• Sent delinquent accounts to Collection agency
• Sixt rent a car is a German based company, offering luxury vehicle rentals for an affordable price

• Company Overview: Sixt rent a car is a German based company, offering luxury vehicle rentals for an affordable price
• Helped customers with booking their rental
• Took care of incoming customer calls/emails (e.g., complaints, concerns, inquiries)
• Made invoice corrections
• Sixt rent a car is a German based company, offering luxury vehicle rentals for an affordable price