Experienced in warehouse operations, customer service, and office management. Skilled in multitasking, organization, teamwork, and attention to detail. Strong communication and problem-solving abilities.
Hi, I’m
Crystal Kramer
Administrative Clerk
Denver,CO
Summary
Overview
26
years of professional experience
Work History
BCLP Law Firm
General Services
02.2025 - Current
Job overview
- Provide general office support
- Perform maintenance tasks
- Assist with facility management
- Coordinate mail and package deliveries
- Manage office supplies inventory
- Assist with event planning and setup
- Assist with onboarding new employees
- Maintain cleanliness and organization of office space
- Handle general administrative tasks
Hilton Garden Inn
Hospitality Team Member
09.2022 - 11.2023
Job overview
- Demonstrated strong organizational skills by managing multiple tasks simultaneously in an efficient manner
- Demonstrated ability to work in a fast-paced environment while maintaining accuracy and efficiency
- Provided exceptional customer service to guests, resolving any issues quickly and efficiently
- Ensured compliance with safety regulations and standards throughout the property
- Performed housekeeping duties such as cleaning rooms, laundry services, stocking supplies
- Maintained knowledge of all hotel amenities and services to effectively inform guests of available options
Reach Out and Read
Administrative Assistant
02.2021 - 06.2021
Job overview
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas maintaining records
- Developed and maintained filing systems for confidential documents and records
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
- Compiled and entered data into various databases to ensure accuracy and completeness
- Maintained database of client contact information with accuracy and attention to detail
- Processed incoming mail and distributed to relevant departments or individuals
- Screened incoming telephone calls, routing to appropriate personnel
- Prepared documents for meetings including agendas, handouts and other materials
OnTrac
Warehouse Associate
11.2020 - 06.2021
Job overview
- Collaborated with team members to complete tasks efficiently and accurately
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment
- Sorted and organized merchandise in preparation for shipment
- Moved products and equipment to appropriate locations to maintain workspace cleanliness
- Inspected products for defects and damages and reported discarded items to supervisors
- Adhered to company policies for safe storage of goods in the warehouse facility
- Used scanners to document pertinent carton level information
- Utilized RF Scanner to track products in transit
- Operated manual pallet jack to move products throughout warehouse
- Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly
- Assisted with stocking shelves and organizing warehouse
7-Eleven
Customer Service Cashier
05.2018 - 08.2020
Job overview
- Maintained high standards of customer service during high-volume, fast-paced operations
- Built positive relationships with customers by providing friendly and helpful service
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
- Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions
- Answered incoming calls promptly and professionally following established guidelines
- Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts
- Provided assistance to other team members when needed to ensure the smooth operation of the store front end
- Used POS system to compute accurate sales prices for purchase transactions
- Maintained Gas Pumps and cleanliness
- Ordered store inventory twice weekly
- Used QR code Scanner, to order and track sales, theft, damaged inventory
Jeff s Porcelain Professionals, Inc.
Office Manager
11.1998 - 07.2013
Job overview
- Managed day to day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Responded to customer inquiries via phone or email in a professional manner
- Maintained confidential records relating to personnel matters
- Resolved customer inquiries and complaints with timeliness and professionalism
- Created and maintained filing systems to ensure accurate record keeping
- Utilized excellent organizational skills to prioritize tasks effectively
- Delivered quality customer service to staff and customers
- Purchased office supplies and equipment to replenish inventory
- Assisted in recruiting, onboarding and training new employees
- Ensured compliance with all applicable laws, regulations, policies and procedures
- Supervised administrative staff, driving front office operations and continuous workflow
- Assisted with the development of marketing and promotional materials
- Developed and implemented office procedures to improve efficiency
- Provided administrative support for executive staff, including scheduling meetings, preparing agendas and taking meeting minutes
- Established relationships with external partners to facilitate business operations
- Prepared Purchase Orders
- Prepared Work Orders
Education
Florida Career CollegePembroke Pines, FL
Medical Assistant from Medical Laboratory Science
University Overview
I did not get to complete due to complications in my pregnancy.
Skills
- Friendly, positive attitude
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Organization and time management
- Verbal communication
- Problem resolution
Languages
English
Native or Bilingual
Spanish
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Desired Job Title
Administrative AssistantAssistant ManagerReceptionistOffice AssistantHome Health AideWork Type
Part TimeFull TimeContract WorkWork Location
On-SiteHybridRemoteImportant To Me
Paid time offPaid sick leaveCompany CultureCareer advancementTimeline
General Services
BCLP Law Firm
02.2025 - Current
Hospitality Team Member
Hilton Garden Inn
09.2022 - 11.2023
Administrative Assistant
Reach Out and Read
02.2021 - 06.2021
Warehouse Associate
OnTrac
11.2020 - 06.2021
Customer Service Cashier
7-Eleven
05.2018 - 08.2020
Office Manager
Jeff s Porcelain Professionals, Inc.
11.1998 - 07.2013
Florida Career College
Medical Assistant from Medical Laboratory Science
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