Crystal Kujala-Lordan
Pinecliffe ,CO
Summary
Dynamic and results-oriented professional with a proven track record at Masonic Publishing, where I enhanced publication quality and reader engagement through meticulous editing and collaboration. Skilled in multitasking and complex problem-solving, I excel in environments requiring attention to detail and strong communication. Committed to delivering excellence and innovation in every project.
Overview
2025
2025
years of professional experience
Work History
Personal Assistant
Dr. Kenneth Hanson
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Room Attendant
Westin Hotel Maui
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Esthetician
Self
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Editor
Masonic Publishing
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Developed style guides and editorial processes to maintain a consistent voice across all published materials.
Server
Pioneer Inn Nederland
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Postal Support Employee
United States Postal Service
09.2023 - 09.2024
- Increased accuracy in mail distribution by carefully reviewing address information and identifying potential errors or inconsistencies.
- Minimized delays in mail delivery through proactive communication with supervisors regarding route adjustments or concerns.
- Cultivated positive relationships with local businesses by delivering their mail promptly and professionally while addressing any specific requirements they might have had.
- Maintained high levels of safety within the workplace by following proper lifting techniques for heavy packages and adhering to all safety protocols during mail handling processes.
- Reduced the risk of loss or damage to packages through careful handling practices that met USPS standards.
- Assisted customers with mailing needs, providing expert advice on postage rates, packaging materials, and shipping regulations.
- Supported fellow employees in daily tasks, contributing to a collaborative and efficient workplace atmosphere.
- Streamlined postal operations by maintaining an organized work environment and adhering to USPS policies and procedures.
- Expedited package processing times by efficiently operating automated sorting machines and keeping them wellmaintained.
- Ensured optimal customer service by addressing inquiries, resolving issues, and providing guidance on USPS products and services.
- Demonstrated adaptability by successfully carrying out varied responsibilities such as window services, city or rural carrier duties when needed.
Education
Interdisciplinary Studies Liberal Arts - Liberal Arts And Sciences
Boston University
Boston, MA09.2015
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Time management expertise
- Detail-oriented mindset
- Dedicated team player
- Commitment to quality and service
- Professional and mature
- Advanced interpersonal skills
- Complex Problem-solving
Additional Information
I am from Pinecliffe and currently live there. I spent 20 years on Maui. Worked with visitors in both places. I'm a people person.
Timeline
Postal Support Employee
United States Postal Service
09.2023 - 09.2024
Personal Assistant
Dr. Kenneth Hanson
Room Attendant
Westin Hotel Maui
Esthetician
Self
Editor
Masonic Publishing
Server
Pioneer Inn Nederland
Interdisciplinary Studies Liberal Arts - Liberal Arts And Sciences
Boston University
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