Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Lall

Albany,NY

Summary

Organized and professional Administrator/Staffer with expertise in customer and employee relations, data entry, and record-keeping. Adept at maintaining a highly qualified workforce, ensuring compliance with internal policies and government standards. Proven commitment to supporting teams and helping businesses succeed.

Overview

11
11
years of professional experience

Work History

Remote Central Staffer

Trinity Health
05.2023 - Current
  • Optimized staffing operations and coordinated healthcare professionals for various sites
  • Matched and booked staff based on individual skills, qualifications, and site-specific needs
  • Managed high-volume phone and email communication, ensuring prompt and effective responses
  • Led staffing meetings, fostering collaboration and efficient resource deployment
  • Addressed discrepancies in staffing office sheets, maintaining accurate records within the Einstein system
  • Renewed contracts, extended tags, and rescheduled staff in adherence to guidelines and protocols.

Administrative Assistant

St. Peters Hospital Clinical Resource
04.2022 - 05.2023
  • Facilitated communication between departments to create a collaborative work environment
  • Managed the renewal process for nursing contracts, ensuring compliance with standards
  • Led staffing meetings and booked nursing staff through the Einstein system
  • Corrected payroll discrepancies in Kronos and entered cost centers for financial record-keeping
  • Orchestrated meetings and facilitated yearly evaluations for nursing staff
  • Managed the onboarding process for new-hire nurses, including badge creation and orientation organization.

Back Office Analyst Lead

Best Buy
02.2018 - 04.2022
  • Led hiring and onboarding processes, managed cash, and maintained accurate records
  • Entered data in databases and built positive relationships with office personnel, team members, and customers.

Main Office Receptionist

Five Towns Neurology
12.2016 - 08.2018
  • Coordinated the master calendar and organized efficient file systems for digital and physical records
  • Handled authorization forms, insurance billing, and updated patients' EMR.

Inventory Control Lead

Northeastern Fine Jewelry
03.2013 - 12.2016
  • Managed shipping documentation and maintained records detailing inventory levels and production activities
  • Ensured optimal inventory control through accurate labeling and immediate problem correction
  • Implemented safety and security procedures for digital and physical files.

Education

Schenectady County Community College
Schenectady, NY
01.2022

Skills

  • Database Maintenance
  • Customer Relations
  • Written Communication
  • Task Prioritization
  • Retention Management
  • Time Management
  • Clerical and Administrative Skills
  • Schedule and Staff Management
  • New Hire Onboarding
  • Project Management

Timeline

Remote Central Staffer

Trinity Health
05.2023 - Current

Administrative Assistant

St. Peters Hospital Clinical Resource
04.2022 - 05.2023

Back Office Analyst Lead

Best Buy
02.2018 - 04.2022

Main Office Receptionist

Five Towns Neurology
12.2016 - 08.2018

Inventory Control Lead

Northeastern Fine Jewelry
03.2013 - 12.2016

Schenectady County Community College
Crystal Lall