Crystal Landeros
Port Orchard
Summary
Dynamic and dedicated professional with experience at Costco Wholesale, excelling in customer service and inventory management. Proven ability to enhance patient care through effective communication and meticulous medication handling. Skilled in data entry and product restocking, demonstrating strong multitasking and organizational abilities in fast-paced environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Pharmacy Assistan/Merchandiser
Costco Wholesale
07.2011 - 04.2025
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Merchandised over-the-counter goods and rotated stock.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Trained new pharmacy staff on computer system and drug management protocols.
Waitress
Uncle Dave’s Cafe
06.1995 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
School Bus Driver
South Kitsap School District
03.2009 - 06.2011
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
Education
Central Kitsap High School
Silverdale, WA06-1998
Allan Hancock College
Santa Maria, CA05-2013
Licensed Esthetician - Esthetician
Summit Salon Academy
Tacoma, WA10-2025
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Medication dispensing
Accomplishments
i earned a certificate of service of excellence for outstanding member service in November 2024
Certification
- Licensed pharmacy technician - [2013-2015Timeframe]
- PCA skin certified professional peel certification
- Barbicide certification
- PCA skin certified professional advanadvanced dermaplaning techniques
Timeline
Pharmacy Assistan/Merchandiser
Costco Wholesale
07.2011 - 04.2025
School Bus Driver
South Kitsap School District
03.2009 - 06.2011
Waitress
Uncle Dave’s Cafe
06.1995 - 02.2024
Central Kitsap High School
Allan Hancock College
Licensed Esthetician - Esthetician
Summit Salon Academy
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