Crystal Langley

Receptionist/ Payables Clerk/data Entry Clerk

Western Plains Energy

01.2002 - 04.2005

Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Maintained visitor log for entering and leaving facility for security purposes.
Collaborated with management to improve internal processes and procedures for better workflow optimization.
Collected Type payments, processed transactions and updated relevant records.
Provided clerical support to company employees by copying, faxing, and filing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Scheduled office meetings and client appointments for staff teams.
Answered central telephone system and directed calls accordingly.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Assisted with onboarding new clients and securing paperwork completion.
Helped office staff prepare reports and presentations for internal or client-related use.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Handled assignments independently with good judgement and critical thinking skills.
Routed incoming mail and messages to relevant personnel without delay.
Answered phone promptly and directed incoming calls to correct offices.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Reduced incoming call response time by implementing an effective call routing system.
Restocked supplies and submitted purchase orders to maintain stock levels.
Sorted, received, and distributed mail correspondence between departments and personnel.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Maintained confidentiality of information regarding clients and company.
Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Resolved customer problems and complaints.
Managed conference room schedules to ensure efficient use of space for meetings and other events.
Operated multi-line telephone system to answer and direct high volume of calls.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Organized, maintained and updated information in computer databases.
Corresponded with clients through email, telephone, or postal mail.
Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Confirmed appointments, communicated with clients, and updated client records.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Responded to inquiries from callers seeking information.
Compiled information from files and research to satisfy information requests.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Helped maintain office security by monitoring visitor access and issuing badges as needed.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Skilled at working independently and collaboratively in a team environment.
Exercised leadership capabilities by successfully motivating and inspiring others.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Paid attention to detail while completing assignments.
Identified issues, analyzed information and provided solutions to problems.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Proven ability to develop and implement creative solutions to complex problems.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Developed and maintained courteous and effective working relationships.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Developed strong organizational and communication skills through coursework and volunteer activities.
Delivered services to customer locations within specific timeframes.
Adaptable and proficient in learning new concepts quickly and efficiently.
Passionate about learning and committed to continual improvement.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Booked and prepared meeting rooms, making arrangements for availability of refreshments.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.
Produced high-quality communications for internal and external use.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Issued invoices and followed up on outstanding payments to remind clients to pay on time.
Monitored office supplies and made arrangements for restocking of low-stock items.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
Routed business correspondence, documents, and messages to correct departments and staff members.
Reviewed files, records and other documents to obtain information to respond to requests.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Summary

Overview

Work History

HomeHealth CNA

CNA

Groundskeeper

Receptionist/ Payables Clerk/data Entry Clerk

Education

Bachlors - Health And Human Services

Skills

Timeline

HomeHealth CNA

CNA

Groundskeeper

Receptionist/ Payables Clerk/data Entry Clerk

Bachlors - Health And Human Services

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