CRYSTAL LANNING
Elma,Washington
Summary
Recruit Sustainment Program (RSP) administrative and readiness professional experienced supporting Army National Guard accessions and shipment readiness. Proven ability to oversee administrative correctness, conduct shipper quality control, and coordinate with recruiters, contractors, and leadership to prevent training pipeline losses. Experienced with SIDPERS, DPRO, REQUEST, and recruiting systems. Known for proactive Soldier Care, independent problem solving, and improving readiness processes in accordance with NGB 601-2.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances, and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
23
23
years of professional experience
Work History
RSP Support – Contract Gen Clerk III (Lead)
Army National Guard
12.2022 - Current
- Coordinate readiness processing for ~100 recruits per drill
- Process 10–60 shipper packets monthly including surge periods
- Review packets for compliance and shipment eligibility
- Identify and correct readiness discrepancies daily
- Conduct pre-ship quality control inspections
- Resolve packet issues prior to ship dates
- Provide guidance to recruiters and staff on requirements
- Recommend improvements to administrative TTPs
- Assist Soldiers individually to remove administrative barriers
Enlisted Service
Army National Guard
01.2003 - 01.2009
- Honorable Discharge
- Honor Guard Member (2006 – 2009)
- Performed military funeral honors and ceremonial duties
- Represented the Army National Guard in public-facing events
Education
Bachelor of Science - Sociology
Central Washington University
Ellensburg, WA06.2026
Bachelor of Arts - Psychology
Central Washington University
Ellensburg, WA08-2024
Skills
- RSP Operations
- Contractor Coordination
- Administrative Oversight
- Database entry
- Document management
- File maintenance
- REQUEST Corrections
- Shipper Quality Control
- Training Pipeline Loss Prevention
- TTP Improvements
- Readiness Reporting
- Soldier Care
- Confidential Records
- Microsoft Office
- RMS Vulcan
- IKROME
- Recruiter Zone
- REQUEST
- RSP Processing
- Microsoft Office (Excel, Word, Outlook, Teams)
ADDITIONAL QUALIFICATIONS
- Former U.S. Military Service Member (Honorable)
- Knowledge of ARNG enlisted programs and benefits
- Strong communication and organizational skills
- Experience handling sensitive information
Timeline
RSP Support – Contract Gen Clerk III (Lead)
Army National Guard
12.2022 - Current
Enlisted Service
Army National Guard
01.2003 - 01.2009
Bachelor of Science - Sociology
Central Washington University
Bachelor of Arts - Psychology
Central Washington University