CRYSTAL LA SALLE
Summit,USA
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management. Also background with Billing and coding
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
A + Urgent Care
Bloomfield, NJ
11.2025 - Current
- Administered patient care and assisted with examinations to ensure comfort and clarity during medical procedures.
- Coordinated patient scheduling and managed electronic health records for enhanced operational efficiency.
- Educated patients on treatment plans, medication usage, and preventive healthcare practices to promote wellness.
- Assisted in laboratory tests and procedures, ensuring compliance with safety regulations and protocols.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs, Phlebotomy and other tests based on patient presentation in office.
Medical Coordinator
Memorial Sloan Kettering Cancer Center
Basking Ridge, NJ
12.2024 - Current
- Scheduling patient appointments, coordinating patient visits, and ensuring timely follow-ups.
- Preparing patients for examinations and procedures.
- Assisting with patient registration and check-in/check-out procedures.
- Providing information and answering patient inquiries.
- Ensuring compliance with healthcare regulations and standards.
- Facilitating communication between doctors, nurses, and patients.
- Maintaining open and effective communication with patients and their families.
- Coordinated patient care activities across multidisciplinary teams to ensure seamless treatment processes.
- Implemented scheduling systems that enhanced efficiency in appointment management and resource allocation. For Plastics and breast surgery
Certified Clinical Medical Assistant
Neurology Oncology (Overlook Hospital)
Summit, NJ
06.2021 - 11.2024
- Prepares and assesses patients for provider visit.
- Ensures exam rooms are neat, clean and stocked. Observes, records and reports patient responses to medical care provided during appointments.
- Prepares, administers and documents medications and vaccinations as ordered by provider and/or standing order policy.
- Adheres to infection control and hand hygiene guidelines during all patient care activities.
- Help research nurses in clinical trials for Brain Tumors for ex Mimivax CNS201.
- Reports safety concerns promptly via Clearsight system. Performs Environment of Care laboratory quality control per policies.
- Contributes to team and practice site operations by covering co-workers and providers during training, meetings, and lunch and/or as needed.
- Service line point person for daily management of referring practitioners and other internal/external partners.
- Develop a formalized method to track, communicate attained referrals, including distribution of reports, scheduled procedures, as well as tracking corresponding practice referrals.
- Managed patient scheduling and coordinated appointments to optimize clinic operations.
- Collaborated with healthcare teams to coordinate patient schedules and streamline clinic operations.
Certified Clinical Medical Assistant
Clark Urgent Care
Clark, NJ
07.2017 - 06.2021
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Assisted patients with ambulation and crutch walking.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, and EKGs.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Monitored expiration of medical supplies and medications.
- Drug Screen, Breath Alcohol Test, Audio Test, PFT.
- DOT Physicals.
- Covid-19 Injections / Covid-19 Nasal Swabs.
- Pre-Employment Physicals for County of Union Police, Sheriffs, Fire Dept, Bomb squad, DOW.
Certified Medical Assistant /Billing and Coding Associate
AHS Geriatrics Office
Morristown, NJ
09.2016 - 06.2017
- Managed office supplies, vendors, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Helped distribute employee notices and mail around the office.
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third-party requirements regarding billing.
- Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Professionally and courteously verified appointment times with patients.
- Entered orders into the EMR system efficiently and without errors.
- Prepared patient charts accurately and neatly for the clinic.
Administrative Asst (Radiology)
Overlook Medical Center
Summit, NJ
06.2014 - 09.2016
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Professionally and courteously verified appointment times with patients.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
CPAR- Patient Access (Emergency Room)
St. Barnabas Medical Center
Livingston, NJ
07.2013 - 10.2013
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Full administrative load, including filing, data entry, documentation duties.
- Acts as a liaison between patients and facilitates communication between patients and doctors, medical staff and administrative staff.
- Putting PT information in the system like demographic, insurance information.
- Registration of the Patient upon arrival in the emergency dept.
Billing Collector/ Billing Coding
TR Medical
Roseland, NJ
08.2011 - 02.2012
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
- Posted receipts to appropriate general ledger accounts.
- Created daily and weekly cash reports for accounting management.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Established productive working relationships with public officials and law enforcement officers.
- Charge entry, payment posting reimbursement management, claim appeals and basic account management for assigned practices.
- Provide, secure, and gather information to quickly process.
- Obtain payment from third party carriers and self paying patients.
- Adjust account balances and logs and notes contract allowances, insurance write-offs, and courtesy discounts.
- Answer patient and third party payer representative phone calls regarding accounts and completes proper documentation of all activity on each account.
- Worked on PIP cases with lawyers giving medical records insurance information pt information that was needed to be presented in court.
Education
Associate of Science - CRIMINAL JUSTICE
ESSEX COUNTY COLLEGE
NEWARK, NJ01.2009
CCMA, EKG, Phlebotomy (NHA) - CERTIFIED CLINICAL MEDICAL ASSISTANT
ESSEX COUNTY COLLEGE
NEWARK, NJ01.2017
Skills
- Medical terminology expert
- ICD-10
- Hospital inpatient and outpatient records
- Billing and collection procedures expert
- Anesthesia coding
- Commercial and private insurance carriers
- Accurate and detailed
- Excellent communication skills
- Professional phone etiquette
- EMR Systems (Epic, ECW, HPPP)
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medical billing and coding
- Basic life support
- Phlebotomy techniques
- CPR
- Simple dressings
- Fluent in Spanish
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
- BLS
Languages
Spanish
Timeline
Certified Medical Assistant
A + Urgent Care
11.2025 - Current
Medical Coordinator
Memorial Sloan Kettering Cancer Center
12.2024 - Current
Certified Clinical Medical Assistant
Neurology Oncology (Overlook Hospital)
06.2021 - 11.2024
Certified Clinical Medical Assistant
Clark Urgent Care
07.2017 - 06.2021
Certified Medical Assistant /Billing and Coding Associate
AHS Geriatrics Office
09.2016 - 06.2017
Administrative Asst (Radiology)
Overlook Medical Center
06.2014 - 09.2016
CPAR- Patient Access (Emergency Room)
St. Barnabas Medical Center
07.2013 - 10.2013
Billing Collector/ Billing Coding
TR Medical
08.2011 - 02.2012
Associate of Science - CRIMINAL JUSTICE
ESSEX COUNTY COLLEGE
CCMA, EKG, Phlebotomy (NHA) - CERTIFIED CLINICAL MEDICAL ASSISTANT
ESSEX COUNTY COLLEGE