Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Crystal Lawrence

Peninsula,OH

Summary

Experienced nursing professional with 39 years of exexperience bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Clinical Manager

Bayada Home Health
Cuyahoga Falls, OH
11.2022 - Current
  • Supervised staff in the delivery of patient care services.
  • Monitored performance of clinical staff against established metrics.
  • Coordinated interdisciplinary teams for complex cases.
  • Oversaw development of individualized treatment plans for each patient.
  • Facilitated communication between medical personnel, patients and their families.
  • Conducted regular reviews to evaluate effectiveness of care plans.
  • Ensured that staff members adhere to professional standards of practice.
  • Assisted with recruitment, selection, orientation and training activities for new employees.
  • Participated in meetings with other healthcare professionals to discuss best practices.
  • Attended conferences and workshops to stay abreast of changes in the field.
  • Supervised 12 staff members and provided periodic performance evaluations.
  • Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Interviewed applicants and made recommendations for new hires.
  • Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
  • Collaborated with healthcare professionals to deliver high-quality patient care.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Provided clinical oversight for over 90 patients.

Director of Nursing

Option Care
Cleveland, OH
01.2019 - 08.2022
  • Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
  • Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
  • Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
  • Organized educational programs for nurses such as seminars, lectures, workshops.
  • Served as a mentor for new nurses providing support during their transition into the organization.
  • Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
  • Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Implemented and directed clinical services and operations to deliver competent, quality care.
  • Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.

RN Case Manager

Trios Health
Kennewick, WA
10.1993 - 01.2019
  • Communicated regularly with family members regarding patient care needs and progress toward goals.
  • Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
  • Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
  • Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
  • Monitored and evaluated effectiveness of treatment plans and interventions.
  • Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
  • Facilitated referrals to community resources for additional support services.
  • Maintained accurate documentation of patient progress in the electronic health record.
  • Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
  • Identified high-risk cases requiring intensive monitoring or specialized interventions.
  • Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
  • Attended continuing education seminars relevant to case management practices.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Modified patient treatment plans as indicated by patients' responses and conditions.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.

Education

Associate of Applied Science - Nursing

Owens Community College
Perrysburg, OH
01-1985

Certification

  • COQS- Certified Oasis Quality Specialist 2017-2019

References

References available upon request.

Timeline

Clinical Manager

Bayada Home Health
11.2022 - Current

Director of Nursing

Option Care
01.2019 - 08.2022

RN Case Manager

Trios Health
10.1993 - 01.2019

Associate of Applied Science - Nursing

Owens Community College
  • COQS- Certified Oasis Quality Specialist 2017-2019

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