Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Crystal Laxton

Kenly,NC

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

15
15
years of professional experience

Work History

Front Office Coordinator

Bell and Howell, LLC
Durham, NC
11.2024 - Current
  • Greeted and welcomed guests upon arrival.
  • Issued temporary passes when required in accordance with established guidelines.
  • Implemented processes for issuing replacement badges due to damage, loss, theft or name changes.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Monitored office supply inventory and placed online supply orders.
  • Managed incoming and outgoing mail, including sorting, delivering and collecting.
  • Coordinated logistics for events, including catering services and venue bookings.
  • Organized logistics including venue selection, catering, transportation, and accommodations.
  • Conducted market research and analysis to identify potential business opportunities.
  • Developed agendas for meetings and events, ensuring timely completion of all tasks.
  • Coordinated with other departments to ensure smooth operations at the welcome desk.
  • Oversaw daily operations at the reception area and ensured quality service delivery.
  • Maintained accurate records of visitors in a logbook.

Administrative Assistant

Child Advocacy Center for the 23rd Judicial Distri
Charlotte, TN
06.2018 - 02.2024
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted and assisted visitors, ensuring they were directed appropriately.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Maintained optimal functionality of office equipment such as printers, copiers, and fax machines.
  • Created travel arrangements for senior managers according to their requirements.
  • Input data into spreadsheets utilizing Microsoft Excel or comparable software.
  • Maintained confidentiality of documents by adhering to organizational protocols.
  • Monitored progress on projects assigned by upper management.
  • Developed project plans for various tasks assigned by upper management.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Managed inventory to ensure office supplies were adequately stocked.
  • Maintained accurate department and customer records.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Coordinated workshops, conferences, and meetings by securing rooms and preparing materials.

Senior Sales Associate

Habitat for Humanity ReStore of Clarksville, TN
Clarksville, TN
04.2010 - 04.2016
  • Developed and implemented strategies to increase sales volume.
  • Managed daily operations of a team of 15 sales associates.
  • Performed regular follow-up with existing clients to ensure satisfaction levels are maintained.
  • Organized promotional events such as trade shows and conferences to promote products and services.
  • Resolved customer complaints in a professional manner.
  • Attended industry seminars and workshops to stay up-to-date with changes in the marketplace.
  • Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
  • Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
  • Met or exceeded all goals and key performance indicators (KPIs).
  • Fashioned custom retail window displays promoting seasonal products with themes and props to entice customers.
  • Identified low turn stock and used various strategies to move them, saving space and increasing capital.

Education

Some College (No Degree) - Psychology

University of Phoenix
Tempe, AZ

GED -

John Yeates High School
Suffolk, VA

Skills

  • Office Administration
  • Spreadsheet Data Management
  • Filing
  • Electronic Document Preservation
  • Bookkeeping
  • Accurate Data Entry
  • Document Control
  • Invoice Management
  • Professional Written Communication
  • Records Management Systems
  • Administrative Support
  • Data governance
  • Microsoft outlook, word, and Excel
  • Microsoft teams
  • Resource allocation

References

References available upon request.

Timeline

Front Office Coordinator

Bell and Howell, LLC
11.2024 - Current

Administrative Assistant

Child Advocacy Center for the 23rd Judicial Distri
06.2018 - 02.2024

Senior Sales Associate

Habitat for Humanity ReStore of Clarksville, TN
04.2010 - 04.2016

Some College (No Degree) - Psychology

University of Phoenix

GED -

John Yeates High School

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Crystal Laxton