Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Crystal Leach

Erwin,Tennessee

Summary

Accomplished Certified Peer Support Specialist with a proven track record at Creekside Psychiatric Hospital, adept in mental health awareness and peer advocacy. Excelled in leading patient care initiatives, significantly enhancing group engagement and individual self-care techniques. Demonstrates exceptional ability in substance abuse knowledge and facilitating BRIDGES, ensuring structured support and accountability for over 24 residents.

Overview

6
6
years of professional experience

Work History

Certified Peer Support Specialist

Firsthand
Johnson City, TN
07.2023 - Current
  • Provided one-on-one peer support services to individuals with mental health conditions.
  • Assisted clients in developing coping skills and strategies to manage daily stressors.
  • Developed individualized plans for clients based on their needs, interests, strengths, and preferences.
  • Educated clients about different resources available within the community that could help them reach their goals.

Technician

Creekside Psychiatric Hospital
Kingsport, TN
08.2021 - 03.2024
  • Provided direct patient care and monitored patients' physical, mental, and emotional status.
  • Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills.
  • Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
  • Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.

Technician

Magnolia Ridge/Turning Point
Johnson City
02.2019 - 08.2021
  • Provided direct patient care in a residential treatment facility for individuals with substance abuse issues.
  • Assisted patients in developing and implementing relapse prevention plans.
  • Developed and maintained therapeutic relationships with clients to foster trust and support the recovery process.
  • Educated clients on the dangers of substance abuse, relapse prevention techniques, and healthy coping skills.

Education

GED -

Daniel Boone High School
Gray, TN
05.1991

Skills

  • Substance Abuse Knowledge
  • Behavioral Management
  • Resource Navigation
  • Recovery assistance and support
  • Mental Health Services
  • Motivational Interviewing
  • Rapport Building

Accomplishments

  • Traveled to Richmond Pod for a week to help train new guides.
  • Traveled to Norton VA to help train new guides
  • Engaged 81 out of 300 for our Pod
  • Promotion to SR Guide
  • Completed courses such as Motivational Interviewing and BRIDGES
  • Carried a plus 40 case load
  • Maintained Exceptional Metrics
  • Moved to Flex Guide

Timeline

Certified Peer Support Specialist

Firsthand
07.2023 - Current

Technician

Creekside Psychiatric Hospital
08.2021 - 03.2024

Technician

Magnolia Ridge/Turning Point
02.2019 - 08.2021

GED -

Daniel Boone High School

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Crystal Leach