Crystal Lee
Irvine,CA
Overview
5
5
years of professional experience
Work History
Keyholder
Urban Outfitters
Irvine
10.2022 - Current
- Creating daily reports based on analysis of key performance indicators
- Providing quality customer service on a consistent basis using interpersonal communication skills
- Emailing the daily communications log to corporate headquarters, ensuring that the sales floor is visually merchandised to company standards, delegating tasks to employees, and monitoring cash
- Supported long-term business strategies, generating guest relations feedback for process improvements.
Mangement Intern
Institute of Plant Based Medicine
Newport , CA
06.2022 - 12.2024
- Evaluated patient progress by reviewing vital signs and medical histories.
- Reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Developed and used specific methodologies for collecting and analyzing marketing data.
Administrative Assistant
Helping the Behaviorally Challenging Child
Tustin
01.2023 - 04.2024
- Reviewed files, records and other documents to obtain information or respond to requests.
- Maintained an organized filing system of paper documents and electronic files.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Developed organizational filing systems for confidential customer records and reports.
Ambassador
Red Cross
Newport , CA
08.2023 - 01.2024
- Maintained accurate records and documented client data in company databases.
- Organized and managed donation drives for clothing, food, medical supplies, and other items.
- Assisted with the development of marketing strategies aimed at increasing volunteer participation rates.
- Provided administrative support for Red Cross staff members at various events.
Assistant Teacher
Joyland Education
Tujunga, CA
10.2019 - 10.2022
- Assisted with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Supported and documented student growth and progress to achieve academic, social and emotional goals.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Education
Bachelor of Arts - Public Health
University of California, Irvine
Irvine, CA03-2024
Extracurriculars
- Women in Leadership (WIL)
- Public Health Association (PHA)
- Active minds @ UCI
Timeline
Ambassador
Red Cross
08.2023 - 01.2024
Administrative Assistant
Helping the Behaviorally Challenging Child
01.2023 - 04.2024
Keyholder
Urban Outfitters
10.2022 - Current
Mangement Intern
Institute of Plant Based Medicine
06.2022 - 12.2024
Assistant Teacher
Joyland Education
10.2019 - 10.2022
Bachelor of Arts - Public Health
University of California, Irvine
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