Crystal Lewis

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
• Educated family members and caregivers on patient care instructions.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Afternoon Shift RN Home Hospice and admissions- February 2014-2016
• Home Care Clinical Coordinator- 2016-May 2025. Overseen Home Care ran smoothly daily as well as staffing/ scheduling needs and patient care triaging.
• RN Case Manager for home hospice. May 2025- to current

Medical Surgical Unit - RN, Clinical Coordinator

Managed care for diverse surgical patients.

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
• Educated family members and caregivers on patient care instructions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Managed patients recovering from medical or surgical procedures.

• Greeted customers at counter to fulfill requests and answer questions.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
• Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
• Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
• Monitored inventory levels to order new supplies and maintain consistent stock.