Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Crystal Lewis
Open To Work

Crystal Lewis

Ponca City,OK

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Customer Service RepresentativeGuest Service RepresentativeSales AssociateTechnical Support RepresentativePayment Operations Specialist

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybrid
Location: Ponca City, OK, US
Open to relocation: No

Salary Range

$38000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchCompany CultureHealthcare benefitsStock Options / Equity / Profit Sharing

Summary

Consistently ranked among the top 10 in sales and donations at Chili's Grill and Bar, particularly excelling in charity fundraising for St. Jude's Children's Hospital. Published in company magazine for outstanding performance in sales. Proven ability to connect with customers and enhance service experiences through years of bartending. Aiming to pivot to a remote position that accommodates family life while utilizing existing skills and acquiring new ones.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Traveling Bartender

First Council Casino Hotel & Events Center
05.2023 - Current
  • Oversaw all bartending tasks for VIP and entertainment events, focusing on quality service. Handled sales counting and register operations during each shift. Excelled in speed bartending to accommodate large crowds swiftly. Provided top-tier customer service to enhance event satisfaction. Completed cash bank counts at shift commencement and conclusion for financial integrity.

Server

JW Cobbs restaurant
02.2023 - 09.2024
  • Organized inventory and maintained store cleanliness through regular cleaning and stocking. Handled customer orders, preparing items swiftly for satisfaction. Operated register accurately while providing excellent customer care. Utilized upselling techniques to boost overall sales.

Lead Banquet Server/Bartender

The Summit Club
09.2022 - 02.2023
  • Supervise every element of banquet or event, including set-up, food presentation, service, and cleanup with an emphasis on detail and quality presentation and customer service, while also guiding fellow banquet staff members.

Head Bartender

Frack It
01.2018 - 01.2019
  • Greeted customers and managed drink orders efficiently. Planned entertainment activities to enhance customer experience. Monitored cleaning and stock inventory to ensure operational readiness. Maintained accurate tab book information for financial accountability. Trained bartenders on best practices and service techniques. Conducted drawer counts and sales assessments to verify accuracy.

Head Server/Bartender

Brinker International Corp. / Chili's Grill & Bar Restaurant
05.2006 - 12.2015
  • Delivered exceptional customer service by greeting and serving patrons. Crafted a variety of alcoholic beverages, showcasing mixology skills. Ensured cleanliness of dining area and bar to promote hygiene. Handled cashiering responsibilities to process payments accurately. Acted as hostess, optimizing guest flow and seating. Bussed tables to maintain an orderly environment for guests. Took orders effectively, serving food and beverages promptly. Provided training for aspiring servers and bartenders on best practices.

Bartender

Copper tap/Osage casino
10.2014 - 09.2015
  • Delivered exceptional customer service by greeting and serving patrons. Crafted alcoholic beverages and served food items efficiently. Trained fellow bartenders in best practices for service and drink preparation. Ensured cleanliness of work areas to meet health standards. Conducted drawer and sales countdowns to verify financial integrity.

Office Manager

Consolidated Oil Well Services
05.2011 - 06.2012
  • Processed payroll, ensuring accuracy of financial records. Conducted clerical tasks to facilitate efficient office operations. Managed phone inquiries, providing timely assistance to callers. Filed documents systematically to enhance information management. Maintained organized office spaces to promote optimal productivity.

Bartender/Server

Witchys Karaoke Bar
02.2010 - 08.2011
  • Created and served a variety of cocktails, contributing to a vibrant atmosphere. Oversaw drawer sales, ensuring precise transaction processing. Conducted countdown operations to improve service efficiency during rush times.

Server

Napoli's Italian Restaurant
03.2009 - 12.2010
  • Delivered exceptional table service, ensuring guest satisfaction.

Education

Northern Oklahoma College
Tonkawa, OK

Skills

  • Bartending and serving
  • Restaurant and banquet operations
  • Sales and upselling
  • Clerical and administrative tasks
  • Customer service excellence
  • POS system proficiency
  • Organizational skills
  • Food service and safety
  • Guest services and hosting
  • Catering expertise
  • Cleaning and maintenance
  • Supervisory skills
  • Cash handling accuracy
  • Patience and time management
  • Adaptability and learning agility

Certification

  • ServSafe
  • Food Handler Certification

Timeline

Traveling Bartender

First Council Casino Hotel & Events Center
05.2023 - Current

Server

JW Cobbs restaurant
02.2023 - 09.2024

Lead Banquet Server/Bartender

The Summit Club
09.2022 - 02.2023

Head Bartender

Frack It
01.2018 - 01.2019

Bartender

Copper tap/Osage casino
10.2014 - 09.2015

Office Manager

Consolidated Oil Well Services
05.2011 - 06.2012

Bartender/Server

Witchys Karaoke Bar
02.2010 - 08.2011

Server

Napoli's Italian Restaurant
03.2009 - 12.2010

Head Server/Bartender

Brinker International Corp. / Chili's Grill & Bar Restaurant
05.2006 - 12.2015

Northern Oklahoma College

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