Crystal Livingston
Retail
Albuquerque,NM
Summary
While working as a caregiver I was dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
As a cashier I am committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
14
14
years of professional experience
Work History
Cashier
Family Thrift Center
Albuquerque, NM
01.2019 - 03.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Tallied cash drawer at beginning and end of each work shift.
- Processed customer refunds and exchanges according to established guidelines.
In-Home Caregiver
Home Care Assistance
Albuquerque, NM
11.2015 - 11.2018
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Employment Services Coach
ARCA
Albuquerque, NM
11.2003 - 10.2011
- Prepared reports, kept investigation records and maintained all case-related paperwork.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments and shopping trips.
Education
No Degree - Nursing
Carrington College
Albuquerque, NM 05.2001 -
Skills
First aid and safety
undefinedTimeline
Cashier
Family Thrift Center
01.2019 - 03.2022
In-Home Caregiver
Home Care Assistance
11.2015 - 11.2018
Employment Services Coach
ARCA
11.2003 - 10.2011
No Degree - Nursing
Carrington College
05.2001 -
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