Crystal L. McCormack
Cape Coral,FL
Summary
Professional with strong experience and readiness for hospitality role. Skilled in providing exceptional guest services, problem-solving, and managing requests to enhance guest satisfaction. Known for effective collaboration with team members to achieve outstanding results and adapt to changing needs. Expertise in communication, organization, and personalized service, ensuring seamless and positive experience for all guests.
Overview
18
18
years of professional experience
Work History
Concierge
Omega Institute for Holistic Studies
05.2024 - 10.2024
Reservationist
Rochester Resorts
08.2021 - 02.2024
Travel Consultant
Gulf Coast Travel
04.2013 - 04.2020
DEO/Alcohol
Beverages & Tobacco State
03.2011 - 02.2012
Office Manager
FAB II, Inc.
04.2007 - 04.2009
Education
Ayurvedic Medicine
Shakti School
12-2024
Paralegal Studies -
Hodges University
08.2011
State Certification -
Sarasota Travel School
01.1995
Skills
- Microsoft Office
- Filing/Editing
- Management Skills
- Office Procedures
- Highly adaptable
- Strong work ethic
- Excellent multitasking
- Polite telephone etiquette
- Reliable punctuality
- Hospitality service expertise
- Strong interpersonal skills
- Outstanding customer service
Timeline
Concierge
Omega Institute for Holistic Studies
05.2024 - 10.2024
Reservationist
Rochester Resorts
08.2021 - 02.2024
Travel Consultant
Gulf Coast Travel
04.2013 - 04.2020
DEO/Alcohol
Beverages & Tobacco State
03.2011 - 02.2012
Office Manager
FAB II, Inc.
04.2007 - 04.2009
Paralegal Studies -
Hodges University
State Certification -
Sarasota Travel School
Ayurvedic Medicine
Shakti School
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