Crystal Lund

• Handle daily happenings as real estate agent to consistently grow client base and increase revenue.
• Advise and inform prospective clients on current market conditions.
• Interview and meet clients; generate lists of potential properties & show homes.
• Write contracts to outline sale and purchase of properties using CTMe.
• Establish positive flow of communication with agents, clients, and all personnel involved in closing transactions.

• Front desk duties; greet visitors, book conference rooms, catering & set up for meetings, mail, inventory & ordering of office and breakroom supplies. FedEx account management & light shipping duties.
• RTD Transit account management - Managed transition of 175+ employees to new ticketing system.
• Facilitated organization of mailroom & other key spaces in new office.
• Planned and managed company Rockies game & picnic for 250+ employees & family members.
• Temporary Executive Assistant to CEO of Americas [600+ employees US & Canada]

Executive Assistant:

• Office Management: Order supplies, answer and direct incoming calls, building maintenance liaison, Safety Manager, new/current employee tracking & training.
• Transaction Manager of TC team. Virtually led team of 5; maintained deadlines and compliance of multiple files.
• Project management, event planning, scheduling & calendar management.
• Experience with Monday, Follow up Boss, Boomtown, Brokermint, Sisu, CTMe, Mojo, LaunchControl, Basecamp.

Realtor:

• Began career as Realtor. Learned and established daily habits as previously described.

Denver, CO: 08/2019 - 09/2020

Seattle, WA: 02/2017 - 08/2019

• Qualified and toured prospects. Input and follow up using online lead management via email, phone calls, and in person visits.
• Prepared and sent leases for signing or renewal. Managed smooth move in/out and renewal process.
• Managed properties during manager absences; including flooding & evictions. Accounting & administrative duties.
• Transitioned Seattle property to paperless, for leases, work order tracking and misc. Initiated program in Denver.
• Accomplished successful re-housing, renovation, and new lease signing after end of Seattle Housing Assistance Program.