Crystal Luzsantos
Lubbock,TX
Summary
Professional with background in team management looking to bring high level of organization and strategic thinking to a new role. Known for team collaboration and consistently achieving time framed goals. Flexible, dependable, able to adapt to changing needs and deliver results. Skills include: leadership, conflict resolution, and time management. Ready to contribute effectively to team success and organizational goals.
Overview
10
10
years of professional experience
Work History
Assistant Team Lead
TBC Corporation
Lubbock, TX
01.2023 - Current
- Resolved escalated issues quickly and professionally.
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved challenging issues.
- Supervised 3-6 co-workers.
- Conducted new-hire trainings.
- Promoted a positive work environment by teamwork and open communication among team members.
- Kept work area clean, organize and team safety.
- Continuously checked products for quality assurance
- Proved successful working within tight deadlines and a fast-paced environment.
Manager
Mcdonalds
Lubbock, TX
05.2015 - 12.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Arington Senior High School
St. Paul, MN06-2008
Associate of Science - Accounting
Colorado Technical University
Colorado Springs, CO03-2025
Skills
- Customer focused
- Microsoft Office Suite
- Problem-solving
- Attention to detail
- Motivation Influencer
- Cash handling
- Deadline management
- Multitasking
- Material handling
- Inventory Specialist
- Computer skills
- Accounting
- Billing and invoicing
- Documentation
- Quickbooks
- Order Pulling
Languages
Spanish
Professional Working
Timeline
Assistant Team Lead
TBC Corporation
01.2023 - Current
Manager
Mcdonalds
05.2015 - 12.2022
High School Diploma -
Arington Senior High School
Associate of Science - Accounting
Colorado Technical University