Crystal Luzsantos
Lubbock,TX
Summary
Professional with background in team management looking to bring high level of organization and strategic thinking to a new role. Known for team collaboration and consistently achieving time framed goals. Flexible, dependable, able to adapt to changing needs and deliver results. Skills include: leadership, conflict resolution, and time management. Ready to contribute effectively to team success and organizational goals.
Overview
10
10
years of professional experience
Work History
Assistant Team Lead
TBC Corporation
01.2023 - Current
- Resolved escalated issues quickly and professionally.
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved challenging issues.
- Supervised 3-6 co-workers.
- Conducted new-hire trainings.
- Promoted a positive work environment by teamwork and open communication among team members.
- Kept work area clean, organize and team safety.
- Continuously checked products for quality assurance
- Proved successful working within tight deadlines and a fast-paced environment.
Manager
Mcdonalds
05.2015 - 12.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Arington Senior High School
St. Paul, MN06-2008
Associate of Science - Accounting
Colorado Technical University
Colorado Springs, CO03-2025
Skills
- Customer focused
- Microsoft Office Suite
- Problem-solving
- Attention to detail
- Motivation Influencer
- Cash handling
- Deadline management
- Multitasking
- Material handling
- Inventory Specialist
- Computer skills
- Accounting
- Billing and invoicing
- Documentation
- Quickbooks
- Order Pulling
Languages
Spanish
Professional Working
Timeline
Assistant Team Lead
TBC Corporation
01.2023 - Current
Manager
Mcdonalds
05.2015 - 12.2022
High School Diploma -
Arington Senior High School
Associate of Science - Accounting
Colorado Technical University
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