Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

CRYSTAL L. VANCOUR

Newington,US

Summary

Certified Scrum advocate and product leader with a decade of experience in driving strategic initiatives and facilitating cross-functional teams. Strong background in systems design and technology integration, focusing on user-centered approaches to project execution. Skilled in Agile practices, ensuring rapid iteration and alignment with business objectives. Dedicated to creating scalable solutions that promote digital equity and support diverse learning environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

ARCTEL TESOL FACILITATOR

ACES
Hamden, CT
09.2021 - Current
  • Monitored and evaluated training program success and effectiveness.
  • Conducted pre- and post-training assessments to measure the impact of training.
  • Coordinated and managed the implementation of training solutions.
  • Maintained accurate records of all training activities, including attendance, evaluations, and assessments.
  • Facilitated workshops for up to 50 participants, providing guidance on complex topics.
  • Served as partner and team member to other trainers and staff to achieve compliance objectives.
  • Organized virtual classrooms using video conferencing tools such as Zoom and Skype.

DISTRICT BASED LEAD MENTOR, TEAM MENTOR & REVIEWER

Coaching Fellowship
07.2019 - Current
  • Designed innovative programs to motivate staff members towards achieving educational and teaching objectives.
  • Built an environment that encouraged open communication among the team, resulting in increased efficiency and morale.
  • Coached new teachers on ways to improve their skillset by providing constructive feedback.
  • Organized weekly meetings with the team to assess progress, set goals, and discuss challenges.

DISTRICT CURRICULUM DEVELOPER

District Professional Development Facilitator School
Hartford, CT
04.2017 - Current
  • Presented alongside district ELL coaches the importance of incorporating CT English Language Proficiency (CELP) standards throughout curriculum design and instruction.
  • Utilized instructional design models to create engaging learning experiences while meeting objectives.
  • Organized workshops to introduce new teaching strategies to faculty members.
  • Identified areas of improvement in existing curricula and proposed solutions accordingly.
  • Collaborated with subject matter experts to develop effective lesson plans and activities.
  • Designed assessments and rubrics to measure student performance against established learning outcomes.

TEACHER, TESOL TEACHER

Hartford Public Schools
Hartford, CT
12.2014 - Current
  • Obtain effective and highly effective teaching categories throughout the entirety of employment with Hartford Public Schools according to SLO data, evaluations, and teacher domains
  • Preform required administrative duties including developing and delivering professional development during school-based PDs, staff meetings and PLCs
  • Ensure students are challenged daily within their curriculum and lessons, while providing instructional groupings to support student success at all educational, social, and physical levels.
  • Assessed student learning styles to differentiate instruction and meet the needs of diverse learners.
  • Engaged students in critical thinking skills through inquiry-based activities that encouraged creative problem solving.

LIMITED RESOURCE TEACHER

District Level PLC Facilitator School
Bangalore
01.2017 - 01.2018
  • Developed training workshops incorporating principles of effective teaching strategies
  • Created opportunities for in country teachers to practice instructional strategies through coaching sessions, feedback cycles and observations
  • Cultivated a growth mindset among in country teachers to support themselves and their students as learners
  • Checked for learning and understanding by conducting follow-up observations, feedback sessions and conferences with Indian teachers
  • Collected data on teachers' initial skills, utilized data to support professional development and monitored data to ensure teacher growth and understanding
  • Participated in culture building practices and collaboration efforts to ensure open relationships with teachers
  • Engaged in values that are crucial to building a professional school culture of professional development
  • Collaborated with district teachers and literacy coaches to present a 6-series set of PLC afterschool sessions utilizing strategies such as Backwards Design and CT English Language Proficiency (CELP) standards.
  • Coordinated communication between school personnel, families, outside agencies and community resources as needed.

POSITIVE BEHAVIORAL SUPPORT MANAGER

East Hartford Board of Education, Anna E. Norris School
East Hartford, CT
01.2010 - 01.2013
  • Assisted classroom teacher with classroom behavior management
  • Supervised student behavior on transportation to and from school
  • Implemented treatment plans, which may mean physical restraints
  • Currently have hold certification for proper restraint methods and holds
  • Provided a support for de-escalation implementation
  • Developed a positive behavior support system for staff and students
  • Worked with principal, teachers, parents, and PTO to develop a better learning atmosphere for all children attending the school.

Education

Education Specialists - School Leadership

Capella University
MN

Alternate Route to Certification - TESOL

ACES
Hamden

Alternate Route to Certification - Early Childhood & Special Education

Charter Oak State College
New Britain

Master of Science - Enrollment Management

Capella University
Minneapolis, MN, US

Bachelor of Arts - Communication

Marist College
Poughkeepsie, NY, US

Skills

  • Agile methodologies
  • Scrum framework
  • Training program evaluation
  • Curriculum design
  • Continuous improvement
  • Team collaboration
  • Stakeholder engagement
  • Conflict resolution
  • Effective communication
  • Scrum framework expertise

Languages

Spanish
Professional

Certification

  • Certified Scrum Master-July 2025

References

References available upon request.

Timeline

ARCTEL TESOL FACILITATOR

ACES
09.2021 - Current

DISTRICT BASED LEAD MENTOR, TEAM MENTOR & REVIEWER

Coaching Fellowship
07.2019 - Current

DISTRICT CURRICULUM DEVELOPER

District Professional Development Facilitator School
04.2017 - Current

LIMITED RESOURCE TEACHER

District Level PLC Facilitator School
01.2017 - 01.2018

TEACHER, TESOL TEACHER

Hartford Public Schools
12.2014 - Current

POSITIVE BEHAVIORAL SUPPORT MANAGER

East Hartford Board of Education, Anna E. Norris School
01.2010 - 01.2013

Education Specialists - School Leadership

Capella University

Alternate Route to Certification - TESOL

ACES

Alternate Route to Certification - Early Childhood & Special Education

Charter Oak State College

Master of Science - Enrollment Management

Capella University

Bachelor of Arts - Communication

Marist College

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