Crystal Maldonado
Anaheim,California
Summary
- Embarked on property management journey at 19, showcasing dedication to professional growth.
- Obtained Real Estate license, demonstrating perseverance and industry knowledge.
- Oversaw operations for more than 500 doors during previous years
Overview
4
4
years of professional experience
Work History
Senior Community Manager
TrueDoor Property Management – The Village Apartments
01.2025 - Current
- - Oversees daily operations of a rent-stabilized community in Santa Ana, CA.
- - Collaborates closely with the HOA board to ensure compliance with community rules, city ordinances, and regulations.
- - Manages leasing, renewals, collections, vendor relations, and property performance.
- - Leads on-site staff, coordinates maintenance, and handles financial and operational reporting.
- - Develops and executes marketing strategies and monitors online reputation.
Assistant Manager
TrueDoor Property Management – The Village Apartments
04.2024 - 12.2024
- - Supported property operations and ensured high standards of resident services.
- - Handled resident communications, lease renewals, and collections.
- - Maintained property records, assisted in budget tracking, and collaborated with vendors.
Leasing Agent / Assistant Manager
Satellite Management Company – La Costa Apartments
11.2023 - 05.2025
- - Conducted leasing, tours, and application processing.
- - Assisted with move-ins, move-outs, and resident relations.
- - Collaborated with the manager on marketing, file audits, and daily operations.
Leasing Guest Relations Agent
Marriott International Suites
05.2023 - 11.2023
- - Monitored rental traffic, move-in/out activity, and closing ratios.
- - Managed online reputation on platforms like Yelp and Facebook.
- - Performed compliance audits on resident files and qualification processes.
Leasing Consultant
Inter Solutions
06.2022 - 04.2023
- - Greeted prospects and provided property tours.
- - Managed maintenance requests, vendor scheduling, and weekly reports.
- - Handled rent notices, move-in/move-out procedures, and marketing tasks.
Education
Business Communication
Cypress College
Cypress, CAReal Estate Sells Agent
Allied Schools
CA11.2025
Skills
- Client service and support Real estate management Compliance with rent stabilization Homeowners association coordination Proficient in Microsoft Office Suite Customer relationship management (CRM) Strategic marketing initiatives Financial budgeting skills Leadership in team settings Fluent in Spanish communication Effective time management Vendor relationship management Reputation management online Market analysis and research
- Property management software Spreadsheet applications Payroll systems Office productivity suite Customer relationship management Social media tools
Timeline
Senior Community Manager
TrueDoor Property Management – The Village Apartments
01.2025 - Current
Assistant Manager
TrueDoor Property Management – The Village Apartments
04.2024 - 12.2024
Leasing Agent / Assistant Manager
Satellite Management Company – La Costa Apartments
11.2023 - 05.2025
Leasing Guest Relations Agent
Marriott International Suites
05.2023 - 11.2023
Leasing Consultant
Inter Solutions
06.2022 - 04.2023
Business Communication
Cypress College
Real Estate Sells Agent
Allied Schools