Crystal Malithuruthel
Elmhurst,IL
Summary
Results-driven individual with a strong focus on outreach initiatives and strategic direction, effectively managing daily operations. Demonstrated ability to cultivate relationships and influence stakeholders, ensuring engagement and commitment. Possesses excellent presentation and communication skills, thriving in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Board Member-Roots of Wisdom
University of Tampa
Tampa, FL
12.2024 - Current
- Serve as a liaison between Roots of Wisdom and the University of Tampa’s Student Government, ensuring alignment with campus-wide policies and initiatives.
- Collaborate with executive board members to plan and execute engaging, hands-on events aimed at supporting pre-dental students, including soap carving, suturing, and jewelry making, to enhance manual dexterity.
- Provide guidance and mentorship to students interested in the dental field by sharing insights on academic preparation, professional expectations, and experiential opportunities.
Dental Intern
Dentists Of Hinsdale Lake
Willowbrook, Illinois
06.2025 - 08.2025
- Completed over 80 hours of shadowing, observing dentists and staff in daily clinical operations.
- I observed and learned from over 50 dental procedures, including crowns, onlays, and inlay cases.
- Gained exposure to digital imaging and restorative technologies used in modern dentistry.
- Assisted in patient care tasks under supervision, developing hands-on experience in a clinical setting.
Volunteer
Endeavor Health Elmhurst Hospital
Elmhurst , IL
09.2022 - 10.2024
- Contributed to a calm, efficient care environment by anticipating staff needs and responding quickly to patient and visitor inquiries.
- Worked collaboratively with healthcare professionals, nurses, and administrative staff to facilitate seamless patient care and enhance the overall patient experience.
- Demonstrated a commitment to providing compassionate and patient-centered care, ensuring a positive experience for individuals seeking medical assistance.
Receptionist
LA Fitness
Elmhurst, IL
05.2024 - 08.2024
- Managed front-desk operations, including greeting members, answering questions, and maintaining an organized and welcoming environment to ensure a smooth check-in process, and positive first impressions.
- Handled payment collections by making courteous, yet persistent, outbound calls, resolving billing concerns, processing transactions, and maintaining accurate records to support timely account management.
- Collaborated with team members to share information, coordinate schedules, and ensure consistent, high-quality customer service across departments, contributing to a cohesive, efficient work environment.
Tutor
York Community High School
Elmhurst, IL
01.2022 - 05.2024
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Created a positive learning environment that was conducive to student success.
- Identified gaps in students' knowledge and developed targeted lessons to address these areas.
- Developed personalized tutoring strategies to improve students' academic performance in subjects such as Biology, Chemistry, and English.
Receptionist & Hostess
River Forest Country Club
Bensenville, IL
07.2022 - 08.2023
- Managed incoming calls, coordinated reservations, and organized seating logistics to ensure efficient guest flow, minimize wait times, and enhance overall guest satisfaction during daily operations.
- Assisted in the planning and execution of over ten weddings and private events, working closely with event staff to ensure smooth coordination, timely service, and a high-quality experience for all attendees.
- Onboarded and trained four new team members, providing guidance on service standards, operational procedures, and team collaboration to support a cohesive, customer-focused work environment.
Receptionist and Cashier
McGrath Lexus of Westmont
Westmont, IL
08.2021 - 06.2022
- Accurately processed payments for vehicle services, repairs, and down payments on vehicles, ensuring all transactions complied with dealership financial procedures, and maintaining detailed records for auditing purposes.
- Delivered high-quality customer service by overseeing front-desk operations, managing service and sales appointment scheduling, and facilitating effective communication between departments to streamline customer interactions.
- Trained and supported new team members by providing hands-on guidance, and reinforcing dealership standards, helping to build a consistent, professional, and customer-focused service team.
Education
Bachelor of Science - Biological Sciences
The University of Tampa
Tampa, FL05-2028
Skills
- Team Collaboration
- Service Optimization
- Emotional Awareness
- Documentation Proficiency
- Foreign Language Proficiency
- Attention to Detail
- Adaptability and Dependability
- Time management
Accomplishments
- High Honor Roll, 2020-2024
- Secretary for South Asian Student Association, 2023-2024
- Received AP credit in Biology, Physics, Calculus, Psychology, World History, Human Geography, English Language and Composition, and Literature and Composition
Languages
Malayalam
Native/ Bilingual
Spanish
Professional
Timeline
Dental Intern
Dentists Of Hinsdale Lake
06.2025 - 08.2025
Board Member-Roots of Wisdom
University of Tampa
12.2024 - Current
Receptionist
LA Fitness
05.2024 - 08.2024
Volunteer
Endeavor Health Elmhurst Hospital
09.2022 - 10.2024
Receptionist & Hostess
River Forest Country Club
07.2022 - 08.2023
Tutor
York Community High School
01.2022 - 05.2024
Receptionist and Cashier
McGrath Lexus of Westmont
08.2021 - 06.2022
Bachelor of Science - Biological Sciences
The University of Tampa
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