Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Income Audit
Resorts World Casino
01.2022 - Current
Audits paperwork generated by Main Cage, Soft Count, Marketing coupon,Food and Beverage, ATM/TRV, and other revenue and documentation as generated by various departments.
Issues exception reports for violations of company policies and procedures.
Analyzes and creates spreadsheets.
Excellent attention to detail to review large amounts of data and numbers.
Operates computers and uses job-related software to develop, modify, and implement recordkeeping.
Produced and reviewed audit reports for submission to the inspector general and advised on audit recommendations and internal controls.
Collected and reported monthly expense variances and explanations.
Receptionist
Atelier Esthetique Institute of Esthetics
11.2020 - 12.2022
Lead customer experience as receptionist and first point of interaction for the Atelier brand.
Oversee student experience from initial greeting to registration and general assistance.
Manage increased volume of front desk communications, including phone calls and scheduling appointments for 200 students per week.
Communicate school course offerings, schedules, and general information to existing and prospective students/guests.
Finalize sales of continuing education courses, products and services.
Efficient preparation of clinic and boutique areas
Coordinate student enrollment with Admissions departments.
Ensure highly organized nature of receptionist area.
Sales Associate
US Polo Assn
11.2016 - 11.2020
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Welcomed and greeted customers and offered friendly, knowledgeable assistance.
Interacted with customers and resolved customer complaints with friendly, service-oriented support.
Sales Associate
FOREVER 21
11.2015 - 11.2016
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers.
Education
Bachelor of Arts - Economics
Queens College
Queens, NY
05.2020
Associate of Applied Science - Marketing Management & Sales
New York City College of Technology
Brooklyn, NY
05.2018
Skills
Time-Management skills
Critical Thinking Skills
Quick-Learning Skills
Detailed-Oriented
Professionalisms and strong work ethics
Microsoft Office (Word, Power Point, One Note, Outlook, Excel)
Communication (Verbal & Written)
File Maintenance
Documentation (Fax, File and Scanning)
Relationship Building
Customer Service
Cash Handling
AutoCAD
Cashiering
Client Services
Stocking and Replenishing
Timeline
Income Audit
Resorts World Casino
01.2022 - Current
Receptionist
Atelier Esthetique Institute of Esthetics
11.2020 - 12.2022
Sales Associate
US Polo Assn
11.2016 - 11.2020
Sales Associate
FOREVER 21
11.2015 - 11.2016
Bachelor of Arts - Economics
Queens College
Associate of Applied Science - Marketing Management & Sales
<ul><li>Projections / project reports</li><li>CMA Reports</li><li>Appeals before Income Tax Department</li><li>Appeals before GST Appellate</li><li>Tax audits</li><li>Statutory audit of Govt banks</li><li>Revenue Audit</li><li>Concurrent Audit</li><li>GST Audit</li><li>GST return</li><li>Income Tax Returns</li><li>Data analysis</li><li>Adding data through tally</li></ul> at Neeraj Mohinder Garg & Co.<ul><li>Projections / project reports</li><li>CMA Reports</li><li>Appeals before Income Tax Department</li><li>Appeals before GST Appellate</li><li>Tax audits</li><li>Statutory audit of Govt banks</li><li>Revenue Audit</li><li>Concurrent Audit</li><li>GST Audit</li><li>GST return</li><li>Income Tax Returns</li><li>Data analysis</li><li>Adding data through tally</li></ul> at Neeraj Mohinder Garg & Co.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.