Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Marajh

South Ozone park,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Income Audit

Resorts World Casino
01.2022 - Current
  • Audits paperwork generated by Main Cage, Soft Count, Marketing coupon,Food and Beverage, ATM/TRV, and other revenue and documentation as generated by various departments.
  • Issues exception reports for violations of company policies and procedures.
  • Analyzes and creates spreadsheets.
  • Excellent attention to detail to review large amounts of data and numbers.
  • Operates computers and uses job-related software to develop, modify, and implement recordkeeping.
  • Produced and reviewed audit reports for submission to the inspector general and advised on audit recommendations and internal controls.
  • Collected and reported monthly expense variances and explanations.

Receptionist

Atelier Esthetique Institute of Esthetics
11.2020 - 12.2022
  • Lead customer experience as receptionist and first point of interaction for the Atelier brand.
  • Oversee student experience from initial greeting to registration and general assistance.
  • Manage increased volume of front desk communications, including phone calls and scheduling appointments for 200 students per week.
  • Communicate school course offerings, schedules, and general information to existing and prospective students/guests.
  • Finalize sales of continuing education courses, products and services.
  • Efficient preparation of clinic and boutique areas
  • Coordinate student enrollment with Admissions departments.
  • Ensure highly organized nature of receptionist area.

Sales Associate

US Polo Assn
11.2016 - 11.2020
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Welcomed and greeted customers and offered friendly, knowledgeable assistance.
  • Interacted with customers and resolved customer complaints with friendly, service-oriented support.

Sales Associate

FOREVER 21
11.2015 - 11.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers.

Education

Bachelor of Arts - Economics

Queens College
Queens, NY
05.2020

Associate of Applied Science - Marketing Management & Sales

New York City College of Technology
Brooklyn, NY
05.2018

Skills

  • Time-Management skills
  • Critical Thinking Skills
  • Quick-Learning Skills
  • Detailed-Oriented
  • Professionalisms and strong work ethics
  • Microsoft Office (Word, Power Point, One Note, Outlook, Excel)
  • Communication (Verbal & Written)
  • File Maintenance
  • Documentation (Fax, File and Scanning)
  • Relationship Building
  • Customer Service
  • Cash Handling
  • AutoCAD
  • Cashiering
  • Client Services
  • Stocking and Replenishing

Timeline

Income Audit

Resorts World Casino
01.2022 - Current

Receptionist

Atelier Esthetique Institute of Esthetics
11.2020 - 12.2022

Sales Associate

US Polo Assn
11.2016 - 11.2020

Sales Associate

FOREVER 21
11.2015 - 11.2016

Bachelor of Arts - Economics

Queens College

Associate of Applied Science - Marketing Management & Sales

New York City College of Technology

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Crystal Marajh