Crystal Marglon

Sacramento,CA

Summary

Proven caregiver and entrepreneur, adept in compassionate care and medication management, significantly enhanced patient well-being at Howard Hammon and Sunshine Senior Homecare. Leveraged emotional support and medical charting skills to develop personalized care plans, achieving notable improvements in client health and operational efficiency. Excelled in fostering patient independence and strengthening client relationships. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

years of professional experience

Work History

In-Home Senior Caregiver

Howard Hammon

10.2023 - Current

Followed nutritional plans to prepare optimal meals.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Provided transportation and appointments management.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided compassionate and patient-focused care to cultivate well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Developed individual care plans for clients based on specific needs.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Senior Homecare Owner

Sunshine Senior Homecare

09.2007 - Current

Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Consulted with customers to assess needs and propose optimal solutions.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Interacted well with customers to build connections and nurture relationships.

Senior Homecare

Robert and Marcella Reeder

02.2014 - 09.2017

Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Administered different therapies and medications in line with physician orders and treatment plan.
Provided physical assessments, medication, and chronic disease management to home health patients.
Administered medications and treatments as prescribed by physicians.
Coordinated with other healthcare team members to support patient needs.
Provided emotional support and kind companionship to patients and families to increase overall wellness.
Monitored vital signs, developed and implemented care plans, and documented patient progress.
Assessed patients' health status and developed individualized care plans to suit needs.
Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
Assisted patients with activities of daily living to promote independence.
Educated patients and families on disease processes, medications and treatments.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Delivered emotional support to patients and families during challenging times.
Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.

Education

Associate - Human Services

American River College, Sacramento, CA

Human Services examines social issues and systems to better understand how to help others and foster social change working with the most vulnerable. This degree helps improve the mental, physical and emotional well being of others. Working with gerontology and aging, mental health,child adolescent and family services. This degree helps clients and there families to live their life’s on their own terms.

Skills

Emotional Support
Grief counseling
Behavioral Management
Recreational Activities
Meal Preparation
Social interaction
Physical therapy
End of life care
Compassionate Care
Diabetes management
Care Plan Development
Medication Management
Mobility Assistance
Patient transportation
Medication Administration
Medication organization
Chronic Disease Management
Vital signs monitoring

Medical Charting
Mobility support
Housekeeping
Behavioral support
First aid and safety
Nutrition management
Ambulation Assistance
Recording vital signs
Personal Hygiene Assistance
Patient Transport
California Driver's License
ADL support
Patient Care
Dressing assistance
Physical therapy support
Feeding Assistance
Behavior redirection

Timeline

In-Home Senior Caregiver - Howard Hammon

10.2023 - Current

Senior Homecare - Robert and Marcella Reeder

02.2014 - 09.2017

Senior Homecare Owner - Sunshine Senior Homecare