Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Marin

Redondo Beach,CA

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 15 years of relevant work experience to your team.

Overview

8
8
years of professional experience

Work History

Medical Administrative Specialist

Aisthetikos Inc.
03.2021 - 09.2022
  • Managed front office to enhance patient care and efficiency, boosting satisfaction significantly
  • Streamlined communication processes, ensuring smooth operations and superior patient service
  • Led training programs, improving staff efficiency and patient care in a surgical setting
  • Oversaw administrative duties, ensuring seamless patient admissions and discharge processes
  • Implemented scheduling improvements, achieving measurable enhancements in service quality
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Managed office bookkeeping with insurance billing and patient payments.

Administrator/Office Manager

Pacific/California Surgical Center
12.2017 - 12.2020
  • Revamped front office operations, boosting patient service and operational efficiency
  • Facilitated seamless communication, ensuring smooth operations and superior care delivery
  • Led initiatives to improve patient care and scheduling, achieving measurable service quality improvements
  • Designed and implemented comprehensive training programs, boosting staff efficiency and enhancing patient care in a dynamic surgical environment
  • Managed end-to-end administrative duties, from patient admissions and insurance verification to discharge coordination and follow-up appointments ensuring seamless operational flow
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Front Office Receptionist

Beverly Hills South Pacific Surgery Center
08.2014 - 05.2015
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Completed all tasks in compliance with company policies and procedures.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Medical Billing and Coding- Certified -

Northwest College
Long Beach, CA

Medical Assistant- Certified -

Bryman College
Gardena, CA

Skills

  • Microsoft Word
  • Excel
  • Accounts Receivable
  • Team Leadership
  • Quality Assurance
  • Medical software applications
  • Organization
  • Communication
  • Payroll
  • Data Entry
  • Scheduling
  • Healthcare billing and Insurance authorizations
  • HIPAA compliance

Timeline

Medical Administrative Specialist

Aisthetikos Inc.
03.2021 - 09.2022

Administrator/Office Manager

Pacific/California Surgical Center
12.2017 - 12.2020

Front Office Receptionist

Beverly Hills South Pacific Surgery Center
08.2014 - 05.2015

Medical Billing and Coding- Certified -

Northwest College

Medical Assistant- Certified -

Bryman College

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