Crystal Marlin
Lansdale,PA
Overview
7
7
years of professional experience
Work History
Phlebotomist
Divine Touch Mobile Phlebotomy
Philadelphia, PA
08.2023 - 10.2024
- Collected specimen samples and transported to laboratory for processing.
- Transported blood samples to designated laboratory or other medical facility for testing purposes.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Prepared and packaged specimens for courier transport.
- Interacted with patients to gather and record data prior to blood draws.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Business Growth Manager
MyEyeDr
Philadelphia, PA
02.2020 - 08.2023
- Developed and implemented a comprehensive transformation strategy to drive business growth.
- Assisted in developing long-term strategies related to business growth and profitability.
- Created and maintained relationships with international partners in order to facilitate business growth.
- Developed and implemented account plans to ensure customer satisfaction and business growth.
- Developed and implemented strategies to improve operational performance, customer satisfaction and business growth.
- Identified potential opportunities for business growth through increased revenue or cost savings initiatives.
- Developed marketing strategies to promote business growth.
- Collaborated with senior management on long-term plans for business growth.
- Conducted market research in order to identify potential opportunities for new business growth.
- Developed detailed reports outlining recommendations for business growth and development.
- Analyzed customer data to identify trends and develop insights for business growth.
- Assisted in creating marketing strategies designed to increase business growth.
- Conducted market research to identify potential clients and opportunities for business growth.
- Drafted proposals outlining strategic plans for increasing business growth.
- Developed strategies to optimize customer relationships and drive business growth.
Phlebotomist
Advanced Urgent Care Center
Montgomeryville, PA
05.2017 - 02.2020
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Performed quality control tests on collected specimens.
- Followed all safety protocols when handling hazardous materials.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Collected specimen samples and transported to laboratory for processing.
- Used heel and finger stick methods to obtain blood from capillaries.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Interacted with patients to gather and record data prior to blood draws.
- Participated in continuing education to stay current with phlebotomy practices.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collaborated with laboratory personnel to resolve specimen issues.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Handled special collection procedures, including therapeutic phlebotomy and drug testing.
- Conducted various blood tests and updated results into paper and electronic charts.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Input medical and insurance information into database for inclusion in patient records.
Education
Phlebotomy
Northwest Phlebotomy School
01-2020
Associate of Science -
Montgomery County Community College
Blue Bell, PA05-1999
High School Diploma -
Plymouth Whitemarsh High School
Plymouth Meeting, PA06-1996
Skills
- Blood collection
- Venipuncture
- EMR recordkeeping
- Patient confidentiality
- Medical records handling
- Donor screening
- Sample and specimen collection
- Diagnostic testing
- Quality control
- Laboratory procedures understanding
- Anatomy and physiology
- Venipuncture and capillary puncture
- Specimen handling
- Specimen labeling procedures
- Medical office administration
- Order of draw
- HIPAA compliance
Timeline
Phlebotomist
Divine Touch Mobile Phlebotomy
08.2023 - 10.2024
Business Growth Manager
MyEyeDr
02.2020 - 08.2023
Phlebotomist
Advanced Urgent Care Center
05.2017 - 02.2020
Phlebotomy
Northwest Phlebotomy School
Associate of Science -
Montgomery County Community College
High School Diploma -
Plymouth Whitemarsh High School