CRYSTAL MARSH
Belle Plaine
Summary
Results-oriented promotional model, brand ambassador, and flight attendant with a successful history of cultivating brand awareness, generating sales, and providing outstanding customer service. Proficient in establishing rapport with clients, educating them about products, and effectively promoting offerings. Excellent organizational skills and time management abilities, coupled with a positive attitude and professional demeanor.
Overview
17
17
years of professional experience
Work History
Promotions and Brand Ambassador
Arkend models
05.2021 - 09.2024
- Developed customer relationships to enhance sales performance.
Brand Ambassador/Promotional Model
Hype Agency
07.2010 - 12.2018
- Maintained comprehensive knowledge of marketing talking points for effective communication.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Flight Attendant
United Airlines
05.2015 - 07.2024
- Customer service, safety, time management/scheduling, face of brand, professionalism, build relationships, dependability, sales, security
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Promotional Model/Brand Ambassador
Clearly Promotions
07.2010 - 05.2016
- Increased foot traffic by implementing brand activation strategies, facilitating sign-ups/emails, and raising brand awareness.
Sales Associate
Famous Footwear
01.2008 - 08.2009
- Customer service, sales, stock, clean, inventory, cashier
Education
Criminology
University of Minnesota - Duluth
Duluth, MNGeneral - undefined
Belle Plaine high school
Belle Plaine, MN01.2006
Skills
- Customer service
- Organizational skills
- Time Management
- Relationship building
- Brand Influence
- Professionalism
- Quick learner
- Positive attitude
- Marketing Communications
- Goal-oriented mindset
- Lead generation
- Effective networking
- Brand awareness development
- Trade shows
- Client prospecting
Timeline
Promotions and Brand Ambassador
Arkend models
05.2021 - 09.2024
Flight Attendant
United Airlines
05.2015 - 07.2024
Brand Ambassador/Promotional Model
Hype Agency
07.2010 - 12.2018
Promotional Model/Brand Ambassador
Clearly Promotions
07.2010 - 05.2016
Sales Associate
Famous Footwear
01.2008 - 08.2009
Criminology
University of Minnesota - Duluth
General - undefined
Belle Plaine high school
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