Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Crystal Marshall

Chicago,IL

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

9
9
years of professional experience

Work History

Float Pool Certified Nursing Assistant

University Of Chicago Hospital
12.2022 - 04.2023

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Document patient information in Epic and/or other electronic system in accordance with program standards, department policies/procedures
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Communicates accurately and effectively with patient/family and health care team members
  • Demonstrates commitment to the universal guiding principles of the patient care model in order to achieve the Healthiest Nursing vision
  • Reinforces patient education as directed by clinical staff;
  • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards;
  • Actively participates in creating and implementing improvements;
  • Supports Nursing Process to achieve outcome focused patient care;
  • Skin care needs (clean and sterile dressing changes), applying ointments/creams
  • Supported needs of [25]+ residents under long-term care

NURSING ASSISTANT

Ann & Robert H. Lurie Children, s Hospital of Chicago
07.2021 - 12.2022
  • Provided care for pediatric and adolescent patients/families with acute and chronic diseases
  • Documented patient data in EMR
  • Replaced canisters, oxygen tubing, and nebulizers per protocol
  • Assisted with sending labs, phone calling/paging as directed
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Documented care actions by completing records and logs in medical software system.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported needs of [14]+ residents under long-term care

Home Health Aide

Bright Star Home Health
05.2015 - 07.2021
  • Supported patients by providing personal services, such as bathing, dressing, and grooming
  • Recorded patient information and notified nursing supervisor of changing or unusual conditions
  • Followed asepsis standards and procedures
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Followed nutritional plans to prepare optimal meals.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.

Nursing Aide

Paul House And Healthcare Center
02.2019 - 09.2020
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Documented care actions by completing records and logs in point care click medical software system.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Supported needs of [25]+ residents under long-term care

PERSONAL CARE ASSISTANT

Rosie Mae Home Care
02.2014 - 05.2015
  • Planned and prepared meals according to specific dietary requirements
  • Provided companionship and stimulation for assigned clients including reading, walks, etc
  • Assisted assigned clients with activities of daily living and personal
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities, running errands, and household chores.

Education

High School Diploma -

Jefferson Alt Highschool
Chicago, IL
05.2012

Skills

  • Vital Signs
  • CPR
  • Physical Stamina
  • EMR
  • Administrative Skills
  • ADL's
  • Patient Personal Care
  • Infection Control
  • Safety and Rehabilitation
  • Monitoring Fluids
  • Specimen Preparation
  • HIPAA Proficiency

Certifications

Surgical Technician 01/2023

Food handler 08/2021

End of life 12/2022

Basset 03/2022

Emergency planning and Response 08/2022

BLS 01/2023

Introduction to Dementia Care 09/2022


Timeline

Float Pool Certified Nursing Assistant

University Of Chicago Hospital
12.2022 - 04.2023

NURSING ASSISTANT

Ann & Robert H. Lurie Children, s Hospital of Chicago
07.2021 - 12.2022

Nursing Aide

Paul House And Healthcare Center
02.2019 - 09.2020

Home Health Aide

Bright Star Home Health
05.2015 - 07.2021

PERSONAL CARE ASSISTANT

Rosie Mae Home Care
02.2014 - 05.2015

High School Diploma -

Jefferson Alt Highschool
Crystal Marshall