Summary
Overview
Work History
Education
Skills
Timeline
Generic

CRYSTAL MATTHEWS-ODEH

Snellville,GA

Summary

Smooth and professional Executive Assistant, with experience enhancing executive productivity and improving business operations. Exceeds expectations for maximizing group performance and overseeing calendars. Operates well with minimal supervision to meet demanding objectives. Highly organized Executive Assistant, experienced in supplying thorough, organized administrative support to executive teams. Proactive collaborator for events, shareholder activities and travel arrangements. Excellent record for managing administrations with desired results.

Overview

11
11
years of professional experience

Work History

Executive Administrative Assistant

Emory University, CTO (Contract)
Decatur, GA
08.2020 - 12.2021
  • Assisted the Director of the Clinical Trials Office, that manages over 100 patient’s coordinators
  • Assisted with patient charts, scheduling meetings, taking meeting minutes, ordering medical supplies for coordinators, organizing kits, shipping patient files off site for storage, stock office supplies, ordering office supplies, and ensuring vendors are paid and couriers, scheduling interviews for Assistant Directors
  • Kept roster for new hirers, order pagers, and business cards
  • Ordered lunch for on-site meetings and setting up zoom meetings
  • Prepared expenses reports for Team Supervisors in Concur and iExpense.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Scheduled appointments and handled calenders for senior leadership.

Front Office Assistant Mgr

Westin Hotels
Dunwoody, GA
04.2019 - 11.2021
  • Assisted the Front Office Manager with guest services duties consist of checking in and out guest, room blocking for large groups, attending weekly labor meetings, attending quarterly budget meetings, end of month reporting and weekly guest satisfaction meetings, with executive operations leaders
  • Leaded department of 25 or more staff with managing weekly labor hours
  • Conducted monthly/yearly associate’s performance reviews
  • Light office duties for front office; faxing, printing and scanning, and scheduling.
  • Trained new-hires on front desk procedures to better service customers.
  • Drafted employee work schedules to fill coverage gaps.
  • Addressed and corrected issues by providing exceptional support and working with department managers to handle advanced concerns.

Executive Assistant/Office Manager

Safe-Guard Products International
Dunwoody, GA
04.2018 - 08.2020
  • Assisted the VP of Operations in claims department; with daily, weekly, and monthly reporting using Excel, Word and Powerpoint applications
  • Arranged and coordinating meetings and events for the executives in various departments
  • Assisted with Building maintenance work orders and facility duties
  • Conducted minutes of meetings responds and distributing to the other Executive team
  • Answered incoming communications, answer and manager incoming calls, typing, and filing and speaking with vendors, sales represents on behalf of company and company’s certified Notary
  • Arranged executive meeting, travel arrangements both International and Domestic with Concur
  • Planned holiday and major work events for Social Committee
  • Assisted the Training department with New Hire packages and class materials.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Executive Assistant

GE Power (Contract)
Marietta, GA
06.2017 - 04.2018
  • Assisted the Customer Excellence Leader VP, Customer Op’s & Logistics Americas Manager and Global Requisition Manager
  • Arranged and coordinate meetings and events, record, transcribe and distribute minutes of meetings, monitor, screen, respond to and distribute incoming communications, answer, and manager incoming calls, typing, filing
  • Arranged executive meeting, heavy international travel arrangements both International and domestic with Concur Amex, and hotel arrangements, coordinated meetings, and events, record, transcribe and distribute minutes of meetings, monitor, screen, respond to and distribute incoming communications, answer, and manage incoming calls, typing, filing
  • Created multiple meetings for VP executives and Human Resource
  • Set up Skype conference calls and events with Skype for Business for the Directors and Leaders for Customer Excellence
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Executive Assistant

Hilton Atlanta Airport Hotel
Atlanta, GA
06.2013 - 06.2017
  • Assisted the General Manager, Area Vice President and Director Human Resources
  • Communicated to guest complaints in SALT, Guest Assistance, and reviews in TripAdvisor
  • Maintained and updated State Liquor license for hotel and employees
  • Ensure the hotel’s operating according to the State of Georgia laws and policies
  • Scheduled calendars in Outlook; of both executive leaders; Microsoft Office applications
  • Created presentations with strategic, manage excel spreadsheets
  • Interacted with guest of hotel; help with hotel operations with Hotel Ops Manager
  • Kept records of STAR and Financial documents for VP meetings with President of Hilton
  • Emailed and keep records of 8 General Managers of Hilton worldwide calendars and time off
  • Overseen manager staff meetings minutes, management expense reports using iExpense, and office supplies Birchstreet System.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.

Education

HR Training For Hilton New Hire/Orientation.Certified Notary -

Bachelor of Science - Marketing

Alabama A&M University
2007

Skills

  • Travel Arrangement Coordination
  • Critical Thinking
  • Verbal and Written Communication
  • Meeting Minutes
  • Video Conferencing Software
  • Time Management
  • Detail-Oriented
  • Work Prioritization
  • Microsoft Office
  • Problem Solving
  • Meeting Scheduling
  • Meeting Agenda Preparation

Timeline

Executive Administrative Assistant

Emory University, CTO (Contract)
08.2020 - 12.2021

Front Office Assistant Mgr

Westin Hotels
04.2019 - 11.2021

Executive Assistant/Office Manager

Safe-Guard Products International
04.2018 - 08.2020

Executive Assistant

GE Power (Contract)
06.2017 - 04.2018

Executive Assistant

Hilton Atlanta Airport Hotel
06.2013 - 06.2017

HR Training For Hilton New Hire/Orientation.Certified Notary -

Bachelor of Science - Marketing

Alabama A&M University

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