Summary
Overview
Work History
Education
Skills
Timeline
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Crystal McCammond

Elwood,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Experienced Assembler knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects positive attitude and seeks opportunities to help team members. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

19
19
years of professional experience

Work History

Assembly Worker

DHL Supply Chain
Joliet, IL
01.2024 - Current

Build cardboard displays and fill them

Warehouse Associate

Amazon
Joliet, IL
04.2018 - 12.2023
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as Number pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Checked packages and merchandise for damage and notified vendors.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
  • Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Deli Clerk

Jewels Osco
Plainfield, IL
12.2017 - 04.2018
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Learned other teammates' work tasks to train as backup.
  • Offered product samples to customers, generating additional sales through taste-testing.

Assembly Line Worker

Sony Music
Bolingbrook, IL
01.2017 - 04.2017
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Boxed, labeled, and transported items to support assembly operations.
  • Followed outlined specifications to implement assembly plans.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.

Restaurant Food Server

Red Lobster Restaurant
Joliet, IL
06.2005 - 07.2015
  • Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
  • Contributed to increased restaurant revenue by upselling menu items and suggesting daily specials.
  • Assisted in training new server hires, sharing best practices and restaurant procedures.
  • Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
  • Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
  • Developed rapport with regular customers, fostering loyalty and repeat business for the restaurant.
  • Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
  • Participated in team meetings, contributing ideas for improving overall restaurant operations and performance metrics.
  • Consistently exceeded sales targets through effective communication skills and persuasive selling techniques.
  • Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
  • Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
  • Supported bartending staff by preparing drink orders when necessary, demonstrating versatility within the restaurant team dynamic.
  • Adhered to strict cash handling policies, ensuring accurate transactions during payment processing at shift end.
  • Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
  • Coordinated with host staff to manage seating arrangements properly during peak hours, optimizing table turnover rates and minimizing wait times for guests.
  • Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked guests' identification before serving alcoholic beverages.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Education

Romeoville High
Romeoville, IL
05.1980

Skills

  • Workplace Safety
  • Materials Handling
  • Team Communication
  • Following Directions
  • Product Assembly
  • Assembly Line Experience
  • Organizational Skills
  • Machine Operation
  • Attention to Detail
  • Quality Assurance
  • Small Parts Assembly
  • Manufacturing
  • Visual Inspection
  • Final Assembly Processes
  • Logistics
  • Accuracy
  • Safety Regulations Adherence
  • Assembly and Production

Timeline

Assembly Worker

DHL Supply Chain
01.2024 - Current

Warehouse Associate

Amazon
04.2018 - 12.2023

Deli Clerk

Jewels Osco
12.2017 - 04.2018

Assembly Line Worker

Sony Music
01.2017 - 04.2017

Restaurant Food Server

Red Lobster Restaurant
06.2005 - 07.2015

Romeoville High
Crystal McCammond