Summary
Overview
Work History
Education
Skills
Timeline
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Crystal McDaniel

Summary

Dynamic leader with a proven track record at Monoprice, enhancing workplace safety and streamlining warehouse operations. Leveraged expertise in surveillance and forklift operation with strong teamwork and collaboration skills, significantly improving operational efficiency. Demonstrated exceptional ability to build relationships and foster a culture of safety and productivity.

Overview

6
6
years of professional experience

Work History

Security Guard

Monoprice
06.2024 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Co-Owner

Burton's Plumbing Services
08.2022 - Current
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Owner

Crystal's Contracting Crew
02.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.

Inventory Specialist

Monoprice
03.2024 - 06.2024
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.


Picking Lead

Monoprice
06.2023 - 03.2024
  • Improved order picking accuracy by implementing a streamlined tracking system and updated training procedures.
  • Oversaw the implementation of new technology in order picking processes, ensuring seamless integration and efficiency gains.
  • Promoted a culture of teamwork and collaboration by organizing team-building activities, fostering strong relationships within the group.
  • Established clear goals for individual pickers as well as overall team objectives that aligned with company targets.
  • Reduced errors in shipments by closely monitoring the picking process and providing timely feedback to team members.
  • Maintained a safe working environment, conducting regular safety trainings and adhering to warehouse protocols.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Safely and securely loaded items to prevent damage during transport.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Supervised and trained new staff in performing census.
  • Transported merchandise pallets to move in warehouse.
  • Pre-assembled containers to be easily selected by packing associates.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Prepared and checked outbound shipments for accuracy.

Picker Packer

Staffmark
11.2022 - 05.2023
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

High School Diploma -

Northwest Senior High School
Cincinnati, OH
06-1993

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace Safety
  • Security procedures knowledge
  • Emergency awareness
  • Surveillance
  • Workplace Cleanliness
  • Order Picking
  • Pallet Jack Operation
  • Barcode scanning
  • Warehouse Safety
  • Product Packaging
  • Forklift Operation
  • Hand-Eye Coordination
  • Quality Control
  • Product Inspections
  • Order ticket reading
  • Pallet jack usage
  • Item selection
  • RFID scanning
  • Teamwork and Collaboration
  • Quick Learner
  • Box building and packing
  • Time Management
  • Dependable and reliable
  • Attention to Detail
  • Motivated Team Player
  • Organizational Skills
  • Team Collaboration
  • Relationship Building
  • Packing and shipping
  • Product picking

Timeline

Security Guard

Monoprice
06.2024 - Current

Inventory Specialist

Monoprice
03.2024 - 06.2024

Picking Lead

Monoprice
06.2023 - 03.2024

Picker Packer

Staffmark
11.2022 - 05.2023

Co-Owner

Burton's Plumbing Services
08.2022 - Current

Owner

Crystal's Contracting Crew
02.2019 - Current

High School Diploma -

Northwest Senior High School

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