Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Crystal Mcfaul

2334 Vicki Dr,TX

Summary

Dedicated Personal Care Assistant and Sales Associate with a proven track record at Girling Home Health and Bealls. Expert in grooming and personal hygiene assistance, coupled with exceptional housekeeping skills. Enhanced client and customer satisfaction through compassionate care and effective communication. Demonstrated ability to improve operational efficiency and foster relationships, achieving a significant increase in client well-being and customer loyalty.

Overview

1
1
year of professional experience

Work History

Personal Care Assistant

Girling Home Health
09.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.

Sales Associate

Bealls
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

Sweetwater High School
Sweetwater, TX
05.2021

Skills

  • Grooming assistance
  • Personal hygiene assistance
  • Housekeeping tasks
  • Dressing assistance
  • Meal preparation

Languages

English
Full Professional

Timeline

Personal Care Assistant

Girling Home Health
09.2024 - Current

Sales Associate

Bealls
03.2024 - Current

Sweetwater High School

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Crystal Mcfaul