Crystal McNair
Sunrise,FL
Summary
Motivated and compassionate new graduate nurse completed an Associate Degree in Nursing on December 18, 2025, seeking a Nurse Residency Program position to further develop clinical skills and deliver high-quality, patient-centered care. Demonstrates excellent patient communication, strong critical thinking skills, and the ability to adapt quickly in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nurse Extern
Broward Health
03.2026 - Current
- Assisted with patient assessments and documentation to ensure accurate health records.
- Provided compassionate care and support to patients
- Collaborated with nursing staff to implement patient care plans effectively.
- Monitored vital signs and reported changes to healthcare team promptly.
- Assisted in delivering patient care under supervision, ensuring adherence to safety protocols and standards.
ED Patient Access
Broward Health
10.2025 - Current
- Performs registration and pre-registration functions for in-patients, out-patients, and emergency department patients in order to ensure the integrity of the financial data gathered, customer satisfactionn and to support quality patient care
- Collects monies due, verifies insurance, and performs financial screening to support positive collections and optimal reimbursement. Enhances the hospital's public image by direct efforts towards increasing patient satisfaction
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with coworkers to accomplish goals and address issues related to our products and services.
Patient Financial Representative
Mind Path Health
05.2023 - 12.2024
- Collaborated closely with clinical teams to ensure seamless coordination between patient care and the financial aspects of treatment plans
- Verified insurance eligibility and benefits through practice management systems and direct patient communication to facilitate patient access to care
- Maintained accurate documentation to enhance patient workflow and streamline front-end financial processes
Emergency Room Patient Registration
HCA Westside Regional Hospital
02.2022 - 02.2023
- Verified insurance coverage in real time to support correct billing and expedite patient placement
- Communicated effectively with emergency response personnel regarding incoming patients' conditions and immediate registration needs
- Assisted in fast-paced, high-acuity situations by prioritizing critical patient information and ensuring rapid workflow
- Interviewed ER patients at bedside and workstation to obtain complete and accurate demographic and insurance information
Palliative Care Liaison
VITAS Healthcare
04.2017 - 10.2021
- Educated patients and families on hospice and palliative care services across multiple states, addressing inquiries to facilitate informed decision-making
- Explained hospice eligibility, palliative treatment options, and interdisciplinary support in a compassionate, patient-centered manner
- Streamlined care transitions by gathering essential patient information and clearly communicating needs to clinical teams
- Performed monthly quality assurance audits to verify documentation accuracy and uphold compliance standards
Education
Associate of Science - Nursing
Cambridge College
Delray Beach, FL12-2025
High School -
Dillard High School
Fort Lauderdale, FL06-2009
Skills
- Patient-centered care
- Vital signs monitoring
- Compassionate care
- Feeding assistance
- Mobility assistance
- Direct patient care
- Patient needs assessment
- Procedure assistance
- Patient condition monitoring
Certification
- Registered Nurse (RN) - Active | License# RN9708658
- BLS-American Heart Association - 05/16/2025
Timeline
Nurse Extern
Broward Health
03.2026 - Current
ED Patient Access
Broward Health
10.2025 - Current
Patient Financial Representative
Mind Path Health
05.2023 - 12.2024
Emergency Room Patient Registration
HCA Westside Regional Hospital
02.2022 - 02.2023
Palliative Care Liaison
VITAS Healthcare
04.2017 - 10.2021
Associate of Science - Nursing
Cambridge College
High School -
Dillard High School
References
References available upon request.
Clinical rotations
Cleveland Clinic - Florida, Emergency Room Observation Unit, assisted with managing patients requiring continuous monitoring for chest pain, syncope, dehydration, stroke-like symptoms, and post-procedural observation, observed rapid focused assessments, ECG monitoring, neuro checks, fall-risk screening, and pain evaluations, Assisted with IV insertion, medication administration, wound care, and specimen collection
Cleveland Clinic - Florida, Oncology, Assisted with care to patients receiving chemotherapy, radiation therapy, and palliative care, Monitored for complications such as, thrombocytopenia, nausea/vomiting, and electrolyte imbalances, Administered medications, monitored labs, Supported emotional needs of patients and families coping with new or chronic cancer diagnoses
Cleveland Clinic - Florida, Medical-Surgical, Assisted with caring for a diverse population including post-operative, diabetic, cardiac, respiratory, and infection-related patients, Observed full head-to-toe assessments, assisted with managing multiple patients, and prioritized care in a fastpaced unit, Administered oral and subcutaneous medications; managed wound care and drain monitoring
Neurobehavioral Health - Palm Beach, Mental Health / Behavioral Health Rotation, Provided therapeutic communication and support to patients with depression, bipolar disorder, schizophrenia, PTSD, and substance-related disorders, Monitored for safety risks, performed suicide risk assessments, and enforced unit safety policies, Participated in deescalation techniques and observed crisis-intervention strategies with the care
KIDZ Korner- Florida , Pediatric, assisted with tracheostomy care under supervision, including maintaining airway patency, observing for signs of respiratory distress, and ensuring proper trach positioning. Assisted with
suctioning, cleaning or changing inner cannulas, and providing stoma care while following strict infection-control protocols. Close monitoring of oxygen saturation, breath sounds, and secretions.