Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal McPeak

Lebanon,TN

Summary

Dynamic and dependable professional with extensive experience at Amazon, excelling in order accuracy and inventory management. Proven ability to enhance packing efficiency and maintain workplace cleanliness, consistently exceeding performance metrics. Strong attention to detail and effective communication skills foster positive team environments and drive operational success.

Overview

14
14
years of professional experience

Work History

Picker & Packer

Cracker Barrell
11.2024 - Current
  • Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.
  • Assisted in reducing stock discrepancies through regular cycle counts, meticulous record-keeping, and prompt reporting of variances.
  • Improved team morale by consistently displaying a positive attitude and willingness to assist coworkers in completing tasks as needed.
  • Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Cashier Team Lead

Circle K
05.2017 - 10.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Trained team members on cash register operation and cash handling.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.

Order Picker

Amazon
04.2023 - 09.2024
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Partnered with merchandising team to create and implement profitable pricing strategies.

Cashier Stocker

Walmart
08.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Increased sales of promotional items by informing customers about current offers.

Order Picker

Geodis Logistics
04.2013 - 06.2015
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Transported merchandise pallets to move in warehouse.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Supervised and trained new staff in performing census.
  • Received new stock and input values into computer system.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.

Packer

Wilson Sporting Goods
08.2011 - 12.2013
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Assisted in inventory management tasks, helping to keep accurate track of stock levels.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Monitored inventory levels to report on shortages or excess.
  • Utilized adhesive labels and other materials to package items.
  • Packaged fragile items with cushioning material.

Education

Na - Na

Wilson Central High School
Lebanon Tennessee
05.2003

Skills

  • Pallet jack operation
  • Order accuracy
  • Warehouse safety
  • Packing efficiency
  • Labeling and tagging
  • Hand-eye coordination
  • Workplace cleanliness
  • Stock replenishment
  • Barcode scanning
  • Pick-list processing
  • Quality control
  • Time management
  • Inventory management
  • Order picking
  • Troubleshooting techniques
  • Record keeping
  • Order verification
  • RFID scanning
  • Pallet jack usage
  • Box building and packing
  • Workplace organization
  • Work order processing
  • Order ticket reading
  • Quick learner
  • Dependable and reliable
  • Attention to detail

Timeline

Picker & Packer

Cracker Barrell
11.2024 - Current

Order Picker

Amazon
04.2023 - 09.2024

Cashier Stocker

Walmart
08.2019 - 06.2020

Cashier Team Lead

Circle K
05.2017 - 10.2024

Order Picker

Geodis Logistics
04.2013 - 06.2015

Packer

Wilson Sporting Goods
08.2011 - 12.2013

Na - Na

Wilson Central High School

Similar Profiles

CREATE PROFILE
Crystal McPeak