Dedicated customer service specialist with proven strengths in problem-solving, attention to detail, and effective communication. Committed to enhancing customer experiences in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Uber Driver
Uber
Charlottesville, Virginia
06.2026 - Current
Ensured safe passenger transportation by navigating city streets efficiently.
Maintained vehicle cleanliness and functionality to uphold optimal driving conditions.
Utilized GPS technology for accurate navigation and on-time arrivals.
Communicated effectively with passengers to enhance overall experience.
Stay at Home Parent
Self-employeed
Charlottesville, Virginia
12.2022 - 06.2026
Oversaw household management, including meal planning and budgeting.
Customer Service Specialist
Dick's Sporting Goods, Inc
Charlottesville, Virginia
08.2016 - 12.2022
Assisted customers in selecting products based on needs and preferences.
Handled customer inquiries and resolved issues effectively and efficiently.
Processed sales transactions accurately using point-of-sale systems.
Maintained product displays to enhance customer shopping experience.
Educated customers on product features, benefits, and usage.
Collaborated with team members to ensure smooth store operations.
Cashier
Dairy Queen
Crozet, Virginia
07.2016 - 08.2016
Operated cash register and processed customer transactions efficiently.
Provided friendly and prompt customer service in a fast-paced environment.
Maintained cleanliness and organization of the dining area and workstations.
Handled customer inquiries and resolved issues to ensure satisfaction.