CRYSTAL MENA
Hockley,Tx
Summary
Looking for a position with a fast-growing company with opportunity for growth and advancement. I have experience in management, sales, customer service and owned my own cleaning business.
Overview
10
10
years of professional experience
Work History
Ranch Handler
TMR RESCUE
07.2023 - 10.2023
- One of my primary responsibilities was maintaining the animals that resided in the barn area
- This entitled ensuring their healthcare needs
- I was responsible for administering medication as prescribed, and I diligently followed the appropriate protocols
- Additionally, I took care of cleaning and wrapping any sores or injuries the animals might have had, prioritizing their comfort and recovery
- In addition to animal care, I was also in charge of the overall cleanliness and sanitation of the barn
- This included tackling tasks such as mucking the stalls on a regular basis to maintain a healthy and hygienic environment for the animals
- I understand the importance of providing them with a clean-living space to promote their overall health and well-being
Sales Associate/Manager
Scentsy
10.2021 - 07.2022
- Successfully managed all aspects of an online wax warmer business, including customer inquiries, order processing, and inventory management
- Provided exceptional customer service by promptly responding to inquiries, addressing concerns, and ensuring customer satisfaction
- Effectively communicated product information, features, and benefits to customers, resulting in increased sales and customer loyalty
- Processed customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction
- Implemented effective marketing strategies, including social media promotions and email campaigns, resulting in increased brand awareness and customer engagement
- Utilized analytical tools to track sales performance, identify trends, and make data-driven decisions to optimize business operations
Sales Associate/Manager
Monat
09.2020 - 04.2021
- Successfully managed all aspects of an online hair and skin care business, including customer inquiries, order processing, and inventory management
- Provided exceptional customer service by promptly responding to inquiries, addressing concerns, and ensuring customer satisfaction
- Effectively communicated product information, features, and benefits to customers, resulting in increased sales and customer loyalty
- Processed customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction
- Implemented effective marketing strategies, including social media promotions and email campaigns, resulting in increased brand awareness and customer engagement
- Utilized analytical tools to track sales performance, identify trends, and make data-driven decisions to optimize business operations
House Cleaner Supervisor
The Cleaning Posse
01.2017 - 11.2019
- Cleaning, sanitizing, and disinfecting designated areas, such as floors, windows, furniture, appliances, bathrooms, kitchens, or common spaces, using appropriate tools and products
- Performing routine inspections and maintenance activities, such as checking the inventory of cleaning supplies, reporting any damages or repairs needed, and ensuring the safety and hygiene standards are met
- Carrying out heavy or special cleaning tasks, such as carpet cleaning, floor waxing, deep cleaning, or move-in/move-out cleaning, as per the client’s request or contract
- Communicating and coordinating with other cleaners, supervisors, and clients, to ensure the quality and satisfaction of the cleaning services, and to address any issues or feedback
- Following the cleaning business policies and procedures, such as wearing a uniform, following a schedule, keeping a record of the work done, and adhering to the code of conduct and ethics
Head Chef/ Deli
Kroger
04.2015 - 09.2016
- I played the role of head chef, cashier and meat cutter for the Deli Department
- My responsibilities were to introduce deli food and prepare the cold case
- I would take orders and slice meat as needed
Kitchen Manager
Childrens lighthouse
02.2014 - 06.2015
- My duties as kitchen manager were to oversee ordering and prepping meals for the students
- I would help teachers if needed
Education
GED -
Mayde Creek High School
Skills
- Hard working
- Highly motivated
- Team player
- Fast learner
- Honest loyal employee
Occupationallicensescertificatesandtraining
- Cleaning Business License, 05/01/17
- 4 Certifications on Continuing Education in Cybersecurity, 02/01/23
Timeline
Ranch Handler
TMR RESCUE
07.2023 - 10.2023
Sales Associate/Manager
Scentsy
10.2021 - 07.2022
Sales Associate/Manager
Monat
09.2020 - 04.2021
House Cleaner Supervisor
The Cleaning Posse
01.2017 - 11.2019
Head Chef/ Deli
Kroger
04.2015 - 09.2016
Kitchen Manager
Childrens lighthouse
02.2014 - 06.2015
GED -
Mayde Creek High School
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