Jacob Armes
Lubbock,TX
Summary
Results-driven professional with a strong focus on customer service, time management, and problem-solving. Committed to delivering high-quality work and ensuring safety compliance in all projects.
Detail-oriented contractor with extensive experience in managing multiple projects within budget and deadlines. Proven ability to enhance service delivery through effective post-event evaluations and collaboration with cross-functional teams.
Overview
5
5
years of professional experience
Work History
Contractor
UTS, LLC
Richardson, TX
08.2025 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Managed post-event evaluations to identify areas for improvement, driving continuous service enhancement initiatives.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
Contractor
Bounce and More
Dallas, TX
03.2021 - 08.2025
- Oversaw installation and maintenance of inflatable structures for events, ensuring safety compliance.
- Coordinated logistics for equipment delivery and setup, optimizing operational efficiency.
- Improved inventory management processes, reducing downtime during events through proactive planning.
- Implemented quality checks on equipment prior to deployment, ensuring high standards and customer satisfaction.
- Collaborated with event organizers to customize services based on specific client needs, enhancing client relationships.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Customer Service
UTS LLC
Richards, MO
06.2023 - 08.2023
- Built lasting relationships with clients through outstanding customer service interactions.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Enhanced customer loyalty through exceptional customer service and personalized recommendations.
- Delivered outstanding customer service to ensure repeat business and referrals.
Education
Economics
Collin County
Dallas, TX05-2028
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Safety compliance
- Residential construction
- Schedule management
- Commercial construction experience
Timeline
Contractor
UTS, LLC
08.2025 - Current
Customer Service
UTS LLC
06.2023 - 08.2023
Contractor
Bounce and More
03.2021 - 08.2025
Economics
Collin County