Crystal Miller
Pueblo,CO
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Office Manager
Colorado Asset Recovery Specialists
Pueblo , CO
2017.06 - 2022.05
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated special projects and managed schedules.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Home Health Care Provider
Home Instead
Jacksonville Beach , FL
2016.12 - 2017.05
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Child Care Provider
Self-employeed
South Mills , NC
2010.09 - 2016.09
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments and issues.
- Taught children to organize toys, wash hands and share by leading by example.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept notes of behavior issues, food served and medications administered to children.
- Monitored entrances and exits to maintain safety and organized environments.
- Offered top-notch care to 5+ children at once, ranging in age from 6mo to 6yrs.
- Cared for children ages 6mo to 6yrs in nurturing and age-appropriate way.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each day.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Consulted with families to discuss activities and behaviors of each child.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Developed lessons and activities to promote children's physical and emotional development.
- Handled daily administrative tasks efficiently to minimize time away from children.
Hospital Corpsman
US Navy
Virginia Beach , VA
2002.01 - 2005.06
- Provided leadership, delegation and exceptional medical service in high-pressure situations.
- Administered medical care for range of conditions and basic health concerns.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Rendered emergency medical treatment and administered immunization programs.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Coordinated and executed transport of sick and injured patients.
- Transported sick and injured and conducted preliminary physical examinations.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Learned new techniques to better serve patients' needs.
- Kept up with continuing education requirements to maintain certification.
- Prioritized medical procedures based on severity of concern and available resources.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
- Cleaned and replenished vehicle daily to maintain readiness for emergency medical response.
- Conveyed information about conditions and field treatments given to medical facility staff.
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
- Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
Deck Hand
US Navy
Norfolk , VA
2000.10 - 2001.12
- Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Hospital Corpsman - Medical Assisting
Naval Hospital Corpsman Class A School
Great Lakes, IL05.2002
High School Diploma -
Rye High School
Rye, CO05.2000
Skills
- Policy and Procedure Modification
- Office Management
- Staff Training
- Team Management
- Biweekly Payroll Processing
- Office Equipment Management
- Adaptable and Resilient
- Employee Motivation
- Managing Appointments
- Friendly and Relatable
- Documentation
Timeline
Office Manager
Colorado Asset Recovery Specialists
2017.06 - 2022.05
Home Health Care Provider
Home Instead
2016.12 - 2017.05
Child Care Provider
Self-employeed
2010.09 - 2016.09
Hospital Corpsman
US Navy
2002.01 - 2005.06
Deck Hand
US Navy
2000.10 - 2001.12
Hospital Corpsman - Medical Assisting
Naval Hospital Corpsman Class A School
High School Diploma -
Rye High School
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