Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and provided accurate information.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Collaborated with team members to ensure smooth store operations during peak hours.
Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Managed cash register operations, balancing cash drawers at the end of shifts.
Trained new cashiers on company policies and operational procedures effectively.
Implemented strategies for reducing wait times during busy shopping periods.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Aseptic Services LINE Coordinator
Pfizer
Rocky Mount, NC
02.2018 - Current
Coordinated daily operations to ensure timely production schedules and effective workflow management.
Collaborated with cross-functional teams to streamline processes and improve operational efficiencies.
Assisted in maintaining compliance with safety regulations and quality standards within the production environment.
Monitored inventory levels and coordinated materials procurement to support manufacturing needs.
Trained new staff on operational procedures, enhancing team performance and productivity.
Self-motivated, with a strong sense of personal responsibility.
Assisted in training new employees on safety protocols and sanitation procedures.
Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
Developed an organized system for documenting daily sanitation activities and incidents.
Implemented best practices for effective cleaning techniques and procedures.
Collected, sorted, and disposed of garbage and recycling from production work areas.
Achieved certification in aseptic area, ensuring compliance with industry standards.
Production Worker
Cummins
Rocky Mount, NC
05.2010 - 10.2023
Operated machinery to assemble components efficiently and accurately.
Conducted quality inspections to ensure compliance with production standards.
Maintained clean and organized work environment to enhance safety and efficiency.
Collaborated with team members to streamline workflow and reduce downtime.
Outbound Warehouse Associate
QVC Distribution Center
Rocky Mount, NC
09.2017 - 01.2018
Operated material handling equipment to efficiently move products within warehouse.
Packaged and labeled outbound shipments according to company standards for timely delivery.
Collaborated with team members to maintain organization and cleanliness of work areas.
Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Checked and rechecked orders before packaging and shipping items.
Managed time effectively while handling multiple responsibilities simultaneously in a fast-paced warehouse setting without sacrificing attention to detail or quality standards expected from management team members'' work performance evaluations throughout career history as an Outbound Warehouse Associate.
Education
High School Diploma -
Northwest Halifax High School
Littleton, NC
05.2002
Skills
Aseptic certified, took a pharmaceutical leadership class at Wesleyan college
Inpatient Pharmacy Technician at Northern Light Eastern Maine Medical CenterInpatient Pharmacy Technician at Northern Light Eastern Maine Medical Center