Crystal Mills-Selby
Dover,DE
Summary
Compassionate Social Worker with 8+ years of comprehensive experience providing social services to vulnerable groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Companion Program Coordinator
First State Community Action Agency
Dover
09.2021 - Current
- Manages the activities of Senior Companion volunteers, including volunteer development, program development and evaluation, community and public relations, fiscal and fund development, documentation and record keeping, supervision, and administration.
Senior Social Worker/Case Manager
Delaware Division of Services for Aging and Adults with Physical Disabilities
Smyrna
03.2015 - 08.2021
- Assessed, planned, coordinated, implemented, and evaluated care for eligible consumers with chronic and complex health care, social service, and custodial needs in a nursing facility or home and community-based care settings.
Judicial Case Manager
Delaware Judiciary/Family Court
Wilmington
07.2002 - 03.2015
- Monitored and coordinated case activity through multiple legal events and processes
- Tracked case events/status and anticipated case flow problems and initiated appropriate action to expedite cases effectively and efficiently by interpreting and applying court rules, laws, and procedural requirements for proper case flow.
Court Security Officer
Delaware Justice of the Peace Courts
New Castle
12.2001 - 07.2002
- Enforced courtroom and court facility policies and procedures concerning safety, security, and orderliness
- Prepared records and reports such as log notes and incident reports; marked logs and retrieved files, forms, related items, and information for staff.
Correctional Officer
Delaware Department of Corrections
Smyrna
07.2000 - 12.2001
- Maintained the custody and control of inmates
- Enforced all rules, regulations, and procedures affecting inmate discipline, security, and safety
- Prepared and maintained daily log and routine reports of activities and incidents on the assigned shift using an automated information system to enter, update, retrieve, and report on data.
Education
Master of Science Administration of Human Services -
Wilmington University
01.2015
Bachelor of Science General Studies w/ Psychology Concentration -
Wilmington University
01.2012
Skills
- Critical Thinking
- Active Listening
- Problem-Solving
- Advocacy
- Cultural Competence
- Documentation
- Emotional Intelligence
- Service Planning
- Case Assessment
- Crisis Intervention
Certification
- Licensed Bachelors Social Worker Q4-0010327
- Delaware Tech Grant Writing Certification 2023
- DHSS Leadership Academy Certification 2019
- Behavioral Health Dementia Track Certification 2018
Activities
- Zeta Phi Beta Sorority, Inc. Theta Zeta Zeta Chapter, Social Action Chair, 2022, 2023
- National Coalition of 100 Black Women Delaware Chapter Public Policy & Advocacy Committee, 2019, Present
- Health Literacy Council of Delaware Community Outreach and Engagement Subcommittee, 2023, Present
- DHSS/DSAAPD Delaware Caregiver Action Network, 2022, Present
- National AmeriCorps Senior Association, 2021, Present
- Delaware Senator Nicole Poore Legislative Committee Services to Consumers Subcommittee, 2019
- Meals on Wheels Volunteer - Kent County, 2019, 2020
Personal Information
Title: Licensed Bachelor Social Worker
Affiliations
- Health Literacy Council of Delaware Community Outreach and Engagement Subcommittee Member 2023 - Present
- DHSS/DSAAPD Delaware Caregiver Action Network Member 2022 - Present
- National AmeriCorps Seniors Association Member 2021 - Present
- Zeta Phi Beta Sorority, Inc. Theta Zeta Zeta Chapter Member 2020 - Present
- National Coalition of 100 Black Women Delaware Chapter Member 2019 - Present
- Delaware Senator Nicole Poore Legislative Subcommittee/Services to Consumers Member 2019
- Meals on Wheels Volunteer 2019 - Kent County
References
References available upon request.
Timeline
Senior Companion Program Coordinator
First State Community Action Agency
09.2021 - Current
Senior Social Worker/Case Manager
Delaware Division of Services for Aging and Adults with Physical Disabilities
03.2015 - 08.2021
Judicial Case Manager
Delaware Judiciary/Family Court
07.2002 - 03.2015
Court Security Officer
Delaware Justice of the Peace Courts
12.2001 - 07.2002
Correctional Officer
Delaware Department of Corrections
07.2000 - 12.2001
Master of Science Administration of Human Services -
Wilmington University
Bachelor of Science General Studies w/ Psychology Concentration -
Wilmington University
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