CRYSTAL MOERBE
BUSINESS MANAGER
Spring,Texas
Summary
Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Business Office Manager
Watch Hospital
Houston, TX
04.2010 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Defined clear targets and objectives and communicated to other team members.
Sales Associate
Interior Fabrics
Houston, TX
01.2010 - 04.2010
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Store key holder
Claire’s
Houston, TX
06.2009 - 04.2010
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Streamlined opening and closing procedures as integral member of store staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
Texas Life Insurance Certificate -
State of Texas
Houston, Tx 12.2021 - 01.2022
Bachelors, BACHELOR OF SCIENCE - BUSINESS WITH A SMALL BUSINESS ENTREPRENEURSHIP
University of Phoenix
03.2017 - 12.2019
Skills
Policy and procedure modification
undefinedTimeline
Texas Life Insurance Certificate -
State of Texas
12.2021 - 01.2022
Bachelors, BACHELOR OF SCIENCE - BUSINESS WITH A SMALL BUSINESS ENTREPRENEURSHIP
University of Phoenix
03.2017 - 12.2019
Business Office Manager
Watch Hospital
04.2010 - Current
Sales Associate
Interior Fabrics
01.2010 - 04.2010
Store key holder
Claire’s
06.2009 - 04.2010
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