Crystal Mooneyhan
San Antonio,TX
Summary
Dynamic Shift Leader with a proven track record at Taco Bell, excelling in team motivation and complaint resolution. Expert in cash handling and inventory management, I implemented quality control measures that enhanced customer satisfaction and operational efficiency. Committed to fostering a cohesive workplace culture while driving high standards in service and food quality.
Overview
16
16
years of professional experience
Work History
Shift Leader
Taco Bell
10.2009 - Current
- Supervised team during peak hours to ensure efficient service and customer satisfaction.
- Trained new employees on company policies, operational procedures, and food safety standards.
- Managed inventory levels, placing orders to maintain stock and minimize waste.
- Implemented quality control measures to uphold food safety and product consistency standards.
- Resolved customer complaints swiftly to enhance overall dining experience.
- Coordinated shift schedules to optimize staffing levels based on business needs.
- Monitored cash handling procedures, ensuring accuracy in transactions and deposits.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Implemented staff training programs to enhance team performance and service quality.
- Managed inventory levels, optimizing stock control processes for cost efficiency.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
Prep Cook
Luby's Cafeteria
06.2011 - 12.2013
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
- Assisted chefs in cooking and plating dishes, adhering to standardized recipes and presentation styles.
- Monitored inventory levels, reported shortages, and assisted in ordering supplies as needed.
- Collaborated with kitchen staff to ensure timely meal service and presentation.
- Prepared and cooked high-quality dishes in fast-paced kitchen environment.
- Ensured timely and accurate food service to customers in high-volume settings.
- Monitored inventory levels to facilitate restocking and minimize waste during service periods.
Education
High School Diploma -
John F. Kenndy
San Antonio, TX06.2009
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team motivation
- Inventory counts
- Complaint resolution
- Shift paperwork completion
- Shift scheduling
Timeline
Prep Cook
Luby's Cafeteria
06.2011 - 12.2013
Shift Leader
Taco Bell
10.2009 - Current
High School Diploma -
John F. Kenndy