Crystal Moore

Mold Technician

Goodyear Tire & Rubber

05.2016 - 10.2024

Optimized molding processes through regular monitoring and adjustments of machine parameters as needed.
Conducted thorough inspections of finished products, ensuring adherence to quality standards.
Supported continuous improvement efforts by participating in process improvement initiatives related to molding procedures.
Worked closely with Quality Control personnel to address any defects found in molded parts, implementing corrective actions to prevent future occurrences.

Medical Assistant

Carolina Foot Care Associates

03.2015 - 03.2016

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

North Point General Surgery

10.2006 - 01.2014

Medical Assistant

Family Medicine Assistant

09.2002 - 10.2006

Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Empowered patients through education on self-management techniques for chronic conditions.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Increased efficiency in office by implementing digital filing system for patient records.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Implemented patient education program on preventative care, enhancing community health awareness.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Improved clinical workflow with introduction of electronic health records system.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Streamlined patient check-in process, reducing administrative burden for medical staff.
Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Collected pertinent data and calculations to aid physician in interpreting results.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Implemented care and efficiency improvements to support and enhance office operations.
Measured patient spirometry.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Followed appropriate procedures to minimize patient's exposure to radiation.

Summary

Overview

Work History

Mold Technician

Medical Assistant

Medical Assistant

Medical Assistant

Education

Associates - Criminal Justice Technology

Certificate - Medical Assisting

Skills

Timeline

Mold Technician

Medical Assistant

Medical Assistant

Medical Assistant

Associates - Criminal Justice Technology

Certificate - Medical Assisting

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