Crystal MORENO
BIG SPRING
Summary
Detail-oriented customer service professional skilled in problem resolution and process optimization. Committed to maintaining an organized workspace and delivering high-quality service to enhance customer satisfaction.
Overview
6
6
Certifications
Work History
BPG-Big Spring McMahon-Wrinkle Airport
Mike Feeley
Big Spring
12.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Promptly identified and addressed customer needs, contributing to overall satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed daily operational tasks at service desk with attention to detail, supporting smooth operations.
- Ensured cleanliness and organization of service desk area to enhance customer experience.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Some College (No Degree) - Nursing
South Plains College
Levelland, TXSkills
- Airport systems management
- Operational support
- Process optimization
- Problem resolution
- Time management
- Client relationship management
Certification
CNA
Timeline
BPG-Big Spring McMahon-Wrinkle Airport
Mike Feeley
12.2025 - Current
Some College (No Degree) - Nursing
South Plains College