CRYSTAL MOSES

Passionate leader with more than ten years of experience in the customer service industry. Excelling in staff supervision, fostering a team environment that encourages collaboration and achieves high-performance standards. Proficient with Microsoft Office, using these tools effectively to maintain records and improve organizational efficiency. Strong relationship builder, creating lasting connections with customers by understanding their needs and providing exceptional service. Known for excellent problem-solving skills, able to navigate complex situations to achieve customer satisfaction. Capable at scheduling, managing time and resources effectively to meet deadlines and ensure smooth operations. Skilled in project management, with a track record of successfully coordinating tasks, teams, and materials to achieve project goals. Committed to continuous improvement, always seeking out ways to elevate service quality and operational efficiency.

• Cosmetology Nail Technician, Las Vegas School of Cosmetology, Worked for 2 salons for over 9 years.
• CPR Certified, Red Rock Correctional Institution, Every 3-4 months Certified through CoreCivic.
• Serv-Safe Food Safety, Red Rock Correctional Institution
• Studies, UC, 12th grade in Early Childhood Education, UC Riverside, Riverside, CA, 01/01/84, 12/31/85

• Lead Production Supervisor, Trinity Services Group, Inc, Developed and implemented standardized recipes and portion control measures to maintain consistency in food quality and minimize waste, Conducted regular inspections of equipment to identify maintenance needs or repairs, minimizing downtime due to breakdowns, Monitored inventory levels regularly to optimize ingredient ordering and reduce costs by XX%, Instituted regular team meetings to foster communication, address concerns, and implement process improvements within the kitchen
• CPR certification