Crystal Nakoff
West Salem
Summary
With a proven track record at Spring Meadow Vet Clinic, I excel in anesthesia administration and fostering team collaboration. I'm a
professional with strong background in veterinary care, prepared for advanced responsibilities in animal healthcare. Skilled in surgical assistance, animal handling, and medical diagnostics. Known for team collaboration, adaptability, and achieving high-quality results in fast-paced environments. Reliable and resourceful, with keen ability to prioritize patient welfare and maintain high standards of care.
Overview
24
24
years of professional experience
Work History
Registered Veterinary Technician Manager
Spring Meadow Vet Clinic
10.2013 - Current
- Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
- Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
- Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
- Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted with diagnostic imaging procedures such as radiographs or ultrasounds, enabling accurate diagnoses and treatments.
- Assisted veterinarians in surgery, resulting in successful procedures and faster recovery times for patients.
- Conducted dental cleanings under anesthesia, improving oral health outcomes for patients.
- Developed comprehensive discharge instructions that ensured continuity of care at home.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Educated pet owners on preventive care measures, leading to healthier pets and fewer medical issues.
- Collected patient biopsies and blood samples for laboratory analysis.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restrained animals to protect veterinarians from potential harm.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Trained and mentored other RVT staff.
- Performed dental cleanings using ultrasonic scaler.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitoring and approving prescriptions on MVSO
- Scheduling yearly maintenance on anesthetic machines, Idexx in house machines and microscope
- Made monthly work schedules for Technicians and CSRs
Lodging Attendant/ Assistant/ RVT
Forever Friends Pet Resort and Hospital
04.2001 - 05.2011
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
- Greeted customers and offered them assistance.
- Managed check-in and check-out process of items.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Processed new patients and updated client records with key information using standardized registration software
Education
Associate of Science - Registered Veterinary Technician
Stautzenberger
Brecksville, OH06-2010
Skills
- Client education
- Anesthesia administration
- Patient monitoring
- Diagnostic imaging
- Euthanasia procedures
- Sample collection
- Vaccine administration
- Dental prophylaxis
- Medical record-keeping
- Post operative care
- IV catheter placement
- Surgical assistance
- Medication dispensing
- Laboratory testing
- Emergency care
- Animal restraint
- General anesthesia monitoring
- Surgical preparation
- Treatment administration
- Surgical scrubbing procedures
- Controlled substance management
- Suture removal
- Medication labeling
- Intravenous injection
- Cytocentesis
- Skin scraping
- Clinical pathology
- Canine and feline intubation
- IV medication administration
- Dental procedures
- Closed-chest CPR
- Anal sac expression
- Veterinary dentistry
Timeline
Registered Veterinary Technician Manager
Spring Meadow Vet Clinic
10.2013 - Current
Lodging Attendant/ Assistant/ RVT
Forever Friends Pet Resort and Hospital
04.2001 - 05.2011
Associate of Science - Registered Veterinary Technician
Stautzenberger
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