Crystal Napier
Jeffersonville,KY
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
Clinc Lead
Marcum and Wallace
Irvine, KY
03.2020 - Current
- Utilized strong assessment skills to determine necessary patient care.
- Developed and implemented policies, procedures, standards of care and quality assurance processes for the clinical unit.
- Participated in interdisciplinary team meetings to coordinate patient care activities.
- Ensured compliance with regulatory requirements such as OSHA standards.
Certified Medical Assistant
Marcum and Wallace
Irvine, KY
03.2020 - Current
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Incorporated outside records into charts and EHR.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Processed orders for medical supplies and lab equipment.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
Education
Certified Medical Assistant - Medical Assisting
Maysville Community And Technical College
Morehead, KY12-2001
BBA - Healthcare Administration
Bellevue University
Bellevue, NESkills
- Quality assurance
- Regulatory compliance
- Written communication
- Supervision and leadership
- Clinical documentation
- Policy development
- Interdisciplinary collaboration
- Problem solving
- Time management
References
References available upon request.
Timeline
Clinc Lead
Marcum and Wallace
03.2020 - Current
Certified Medical Assistant
Marcum and Wallace
03.2020 - Current
Certified Medical Assistant - Medical Assisting
Maysville Community And Technical College
BBA - Healthcare Administration
Bellevue University
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