Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

CRYSTAL N. EASON

Summary

Motivated individual with experience in customer service medical assistant and food service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Detail-oriented with experience in medical coding, customer service, data entry, office management and food service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

School Chef

Springing Up/Cornerstone Child Development Center
10.2023 - Current
  • Assisted in budget management by monitoring food costs closely, making adjustments as necessary to remain within allocated funds.
  • Demonstrated effective communication skills when interacting with faculty, staff, students, parents, and vendors as part of daily responsibilities.
  • Maintained a clean and sanitary work environment, ensuring compliance with health regulations and promoting food safety.
  • Managed inventory levels effectively, conducting routine checks and ordering supplies as needed to maintain optimal stock levels.
  • Cooked meals according to administrative policies, health code regulations and food service standards.

Cafeteria Food Service Worker

Raymore-Peculiar Missouri School District
10.2022 - 10.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.

Cafeteria Food Service Worker

Opaa! Food Management/Belton School District
02.2021 - 09.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.

Cafeteria Food Service Worker/Assistant Manager

Burleson ISD/Centennial High School
08.2018 - 11.2020
  • Monitored employee performance and provided constructive feedback to foster professional development.
  • Contributed to budget planning efforts by monitoring expenses closely and identifying opportunities for cost reduction.
  • Maintained strict compliance with health and safety regulations, creating a safe and clean environment for customers and staff.
  • Improved staff morale through effective communication, team-building activities, and recognition programs.
  • Assisted in managing a team of 15+ employees, providing guidance and supervision to ensure excellent performance.

Store Manager

Liquor Depot
04.2017 - 04.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Facilities Specialist

Aramark/General Motors
07.2016 - 04.2017
  • Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
  • Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
  • Ensured safety compliance by coordinating routine audits, training sessions, and updating safety policies as needed.
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Increased employee satisfaction with workspace conditions by addressing concerns promptly and implementing solutions that improved overall comfort levels.

Medical Assistant

Melvin M. Lopez, M.D.
02.2009 - 05.2011
  • Scheduled patient appointments, medical billing, daily interaction with patients and vendors, roomed patients, performed vitals, blood draws, injections, assisted physician with procedures and maintained all medical records and patient information according to HIPPA guidelines

Education

Medical Assistant/Associates Degree -

Heritage College
Kansas City, Missouri
01.2009

High School Diploma -

Grove City High School
Grove City, Ohio
06.1988

Skills

  • Customer Service
  • Medical Assistant
  • Medical Coding
  • Effective Communications
  • Management
  • Attention to detail
  • Team collaboration
  • Data entry
  • Food Service

Certification

  • ServSafe Food Handler's Certification
  • CPR/AED Certification
  • Certified Medical Assistant (CMA)

Interests

  • I enjoy helping others and giving back to the community
  • Gardening
  • Volunteering
  • Horseback Riding
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination


Timeline

School Chef

Springing Up/Cornerstone Child Development Center
10.2023 - Current

Cafeteria Food Service Worker

Raymore-Peculiar Missouri School District
10.2022 - 10.2023

Cafeteria Food Service Worker

Opaa! Food Management/Belton School District
02.2021 - 09.2022

Cafeteria Food Service Worker/Assistant Manager

Burleson ISD/Centennial High School
08.2018 - 11.2020

Store Manager

Liquor Depot
04.2017 - 04.2018

Facilities Specialist

Aramark/General Motors
07.2016 - 04.2017

Medical Assistant

Melvin M. Lopez, M.D.
02.2009 - 05.2011
  • ServSafe Food Handler's Certification
  • CPR/AED Certification
  • Certified Medical Assistant (CMA)

Medical Assistant/Associates Degree -

Heritage College

High School Diploma -

Grove City High School

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CRYSTAL N. EASON