Crystal Newsom
Operations Professional With A Background In Publishing And Logistics
Bakersfield,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Book Launch Manager
Scribe Media
Austin, TX
03.2022 - 01.2024
- Led continuous improvement initiatives within the launch process , collaborating with team members to develop the new First Week Promotions (FWP) process, which consolidated a four-person department into a streamlined operation with a coordinator, resulting in significant time and cost savings for the company.
- Reduced operational costs by identifying and eliminating redundancies in the product launch process, optimizing resource utilization, and enabling a more efficient workflow. This consolidation allowed for a more focused approach to managing the book launch process while maintaining high-quality standards.
- Conducted post-launch evaluations to identify areas for improvement, applying lessons learned to enhance future projects. This proactive approach fostered a culture of continuous learning and ensured that best practices were consistently implemented, contributing to authors achieving #1 status on Amazon.
- Analyzed market trends and customer feedback to inform future product development and launch planning. Leveraging SEO strategies and insights gained from previous launches, I helped shape effective marketing campaigns that aligned with audience preferences, further improving launch outcomes and author satisfaction.
Publishing / Author Marketing Coordinator
Scribe Media
Austin, TX
06.2021 - 02.2022
- Streamlined project management for author launches by coordinating setup and task organization across platforms (Author Drive, ClickUp), ensuring efficient execution, and timely delivery of marketing initiatives.
- Managed all aspects of launch week operations , including category selection, promotional scheduling, and price adjustments, resulting in increased visibility and successful sales performance.
- Developed and distributed targeted announcement and promotional emails, while capturing and analyzing bestseller data to inform future marketing strategies and enhance author satisfaction.
- Oversaw the creation and assignment of visual assets, maintaining brand consistency and optimizing marketing efforts across multiple channels, contributing to improved operational workflows.
Financial Advisor Intern
Thrivent Financial
Bakersfield, CA
06.2019 - 09.2019
- Supported day-to-day operations by scheduling client meetings and facilitating financial transactions, ensuring efficient workflow and client satisfaction within a fast-paced environment.
- Updated and maintained client agendas and records in Salesforce , enhancing data accuracy and streamlining communication between financial advisors and clients.
- Assisted the financial advisor and operations team in underwriting processes, contributing to timely decision-making and improved operational efficiency in client service delivery.
- Gained valuable insights into holistic financial advising by participating in client meetings, understanding the importance of assessing clients' lifestyles and financial goals, and fostering strong business relationships.
Restaurant Manager
Blast 825 Pizza
San Luis Obispo, CA
09.2017 - 08.2018
- Trained and onboarded new team members, instilling company culture and operational standards to enhance team cohesion and performance.
- Led daily operations during shifts, overseeing restaurant activity to ensure exceptional service quality and efficient workflow across front-of-house and back-of-house operations.
- Compiled nightly sales and profit reports, accurately completing accounting tasks to maintain financial oversight and support strategic decision-making.
Education
Associate of Arts - Economics
University of California, Santa Barbara
Santa Barbara, CA 09.2018 - 06.2020
Skills
Strategic Planning
Analytical Skills
Communication
Attention to detail
Project Management tools (ClickUp, Teamwork)
CRM systems (Salesforce)
Certification
Certified Associate in Project Management (CAPM)
Timeline
Certified Associate in Project Management (CAPM)
12-2023
Book Launch Manager
Scribe Media
03.2022 - 01.2024
Publishing / Author Marketing Coordinator
Scribe Media
06.2021 - 02.2022
Financial Advisor Intern
Thrivent Financial
06.2019 - 09.2019
Associate of Arts - Economics
University of California, Santa Barbara
09.2018 - 06.2020
Restaurant Manager
Blast 825 Pizza
09.2017 - 08.2018
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