Crystal Nichols
Aurora,CO
Summary
Flexible hard worker ready to learn and contribute to team success. Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner. Dutiful Dispatch Supervisor proudly offering many years' experience coordinating logistics activity and monitoring road performance. Polished professional known for analyzing situations and finding the appropriate solutions to problems. Offering exemplary team player, leadership, and critical thinking talents. Highly effective purchasing manager offering several years of experience in supply chain management. Proven excellence building, negotiating and managing supplier relationships to obtain favorable costs. Drive continuous process improvements.
Overview
10
10
years of professional experience
Work History
Logistics Specialist
Atlas Energy
Denver, CO
03.2024 - Current
- Managed daily activities of order fulfillment and distribution services staff.
- Ensured timely processing of invoices following established protocols.
- Provided support in resolving delivery process challenges.
- Ensured accuracy of warehouse inventory levels by conducting regular audits.
- Managed daily dispatch operations for both local and long-distance carriers.
- Ensured on-time delivery of goods and consistently communicated status updates
- Ensured consistent stock availability by effectively managing inventory levels.
- Ensured smooth execution of logistical tasks by overseeing shipment scheduling and tracking on a daily basis.
Logistics Manager
US Venture
Denver, CO
10.2018 - 03.2024
- Assigned tasks and projects to team members based on their experience level and skillset.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Maintained high standards of internal and external customer service.
- Led and managed projects to support logistics efforts and plans.
- Identified and resolved shipping and packaging errors.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Performed accident investigations to determine cause and liability.
- Managed inventory levels of spare parts used in maintenance activities.
- Developed and implemented policies and procedures for fleet operations.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Evaluated current processes related to vehicle acquisition and disposal; made recommendations for changes when necessary.
- Assessed fuel usage and developed strategies to reduce costs and improve efficiency.
- Reviewed driver logs for accuracy and compliance with regulations.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Monitored incoming calls to ensure they were handled promptly and correctly.
- Streamlined daily operational processes through the use of technology solutions such as computerized routing software programs .
- Supervised the training of new hires in dispatching protocols and processes.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Responded quickly to emergency situations involving dispatched vehicles or personnel.
- Maintained accurate records of dispatched vehicles, drivers, routes.
- Scheduled, assigned, and monitored the work of dispatchers.
- Collaborated with management to determine staffing needs for optimal coverage levels.
Warehouse Manager
Conquest One
Englewood , CO
03.2018 - 11.2018
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Communicated regularly with other departments regarding supply chain activities.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Drafted policies related to storage space utilization and distribution operations.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Operated forklifts to fill or empty overhead spaces.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Generated warehouse shipping documents, packing lists and invoices.
- Established and maintained good relations with customers, vendors, and transport companies.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Purchasing Manager
Satellite Industries
Bristol, IN
09.2014 - 03.2018
- Developed and maintained relationships with suppliers to ensure timely delivery of products.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Collaborated with internal stakeholders such as sales personnel, operations managers and finance teams.
- Supported corporate initiatives by identifying opportunities for cost reduction through value analysis techniques.
- Participated in trade shows and conferences to stay abreast of industry trends and developments.
- Created detailed specifications for requested items prior to issuing purchase orders.
- Evaluated proposals from vendors on a regular basis to ensure cost effectiveness.
- Identified potential areas of cost savings through supplier consolidation or alternative sourcing methods.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Conducted regular vendor performance reviews to ensure quality standards were met.
- Implemented policies and procedures for effective management of the purchasing process.
- Ensured compliance with all applicable laws related to procurement processes.
- Managed vendor accounts payable issues by providing accurate documentation when required.
- Monitored inventory levels to ensure adequate stock for production requirements.
- Assisted in resolving disputes with suppliers regarding defective merchandise or late deliveries.
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
- Tracked and approved procurement plans and inventory levels.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Sourced new vendors for purchasing needs.
- Cultivated new vendor relationships using dynamic communication and negotiation skills.
- Utilized ERP systems for efficient management of purchasing processes.
- Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Utilized warehouse management systems software for tracking products from receipt through shipment.
- Participated in annual physical inventories conducted at multiple locations.
Education
Inventory Management Certificate - Inventory Management
EDex
Online07-2016
Supply Chain Management Certificate - Supply Chain Management
Edex
Online07-2016
High School Diploma -
Lakeland High School
Lagrange, IN06-2000
Skills
- Distribution Management
- Documentation Management
- Warehouse Management
- Logistics Management
- Route Planning
- Dispatcher monitoring
- Work Order Management
- Supply Chain Management
- Distribution experience
- Purchase Order Management
Timeline
Logistics Specialist
Atlas Energy
03.2024 - Current
Logistics Manager
US Venture
10.2018 - 03.2024
Warehouse Manager
Conquest One
03.2018 - 11.2018
Purchasing Manager
Satellite Industries
09.2014 - 03.2018
Inventory Management Certificate - Inventory Management
EDex
Supply Chain Management Certificate - Supply Chain Management
Edex
High School Diploma -
Lakeland High School
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